Key Account Manager at Ericsson Nigeria - 9 Openings

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: Key Account Manager 

Job ID: 755570
Location: Lagos, Nigeria
Employment Type: Contract
Slot: 9 Openings

About this Opportunity

• Ericsson is seeking a business leader to join our Global Customer Unit as a Key Account Manager (KAM) for the Nigeria Account, based in Lagos, Nigeria.
• This role oversees all customer business development, sales, delivery and operations.
• In this role, you will be responsible for:
  • Managing account profit and loss, cash flow, and working capital
  • Ensuring customer satisfaction
• The KAM will act with confident authority, taking accountability to foster business relationships while actively contributing to customer success and Ericsson's profitability.
• The success of this role depends on developing a deep understanding of both the customer's and Ericsson's operations and business objectives.

What You will Do

• Support in co-leading the Ericsson organization in Nigeria
• Develop Ericsson's thought leadership and relationships in Nigeria
• Engage the wider Ericsson organization in developing and executing a Key Account Strategy 
• Drive and strengthen the relationship between Customer and Ericsson
• Drive profitable sales and develop new sales streams through proactive business development and strong account management
• Ensure quality and profitability in project delivery
• Lead and develop a stellar sales team
• Lead and orchestrate Ericsson teams for the best customer experience, business insights, and realization of value propositions
• Orchestrate collaborative teamwork across Ericsson (global customer unit, business areas, market areas, local units)

Requirements
The skills you bring:

• Education: Master of Business Administration, Master of Science, or a similar degree
• 7+ years of sales account management, business development, and negotiations within the mobile industry
• 5+ years in a leadership position
• Previous experience in technical mobile domains (RAN, BSS, and Mobile Money)
• Business interactions with customers, with a deep understanding of their business, operations, and objectives
• Experience and cultural awareness in Africa
• Influential leadership, people, and change management skills
• Excellent problem-solving and critical thinking abilities
• Ability to enable teamwork and collaboration.
• Financial acumen and innovative, creative thinking
• Excellent presentation and communication skills
• Strong personal integrity and a high ethical standard
• Capability to address inappropriate behaviour and compliance issues.
• Excellent social and interpersonal skills
• Responsiveness and result orientation
• Perseverance, open-mindedness, and a passion to win.

Application Closing Date
Not Specified.