Customer Relationship Manager at Harafban Group

HarafBan Group is a renowned business conglomerate based in Nigeria. With a rich history spanning over several decades, the group has made significant contributions to various industries, including oil and gas, real estate, manufacturing, and financial services. Known for its commitment to excellence and innovation, HarafBan Group has consistently delivered exceptional results and achieved remarkable growth. With a diverse portfolio of successful ventures, the group continues to play a pivotal role in driving economic development and creating employment opportunities in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Relationship Manager

Location: Mile 12, Lagos
Employment Type: Full-time

Job Responsibilties

• Supervising the daily operations of the customer service department
• Creating a reliable customer loyalty program
• Setting customer service goals for team members and helping them reach those goals
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Making weekly and monthly reports and surveys
• Staying current on the latest industry trends and techniques.

Salary
N350,000 monthly.

Application Closing Date
30th November, 2024.