Security Operatives at Bolton White Group

Bolton White Group is a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.

Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a 'home away from home' experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.

We are recruiting to fill the position below:

Job Title: Security Operative

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities
Surveillance and Monitoring:

• Monitor CCTV cameras to detect suspicious activities or unauthorized access.
• Conduct regular patrols of the hotel premises, including hallways, parking areas, and common areas.
• Monitor entry and exit points to prevent unauthorized access.

Incident Management:

• Respond promptly to security breaches, alarms, or incidents like theft, trespassing, or disorderly behavior.
• Report and document incidents and suspicious activities accurately in the security log.
• Coordinate with local law enforcement in case of emergencies or criminal activities.

Access Control:

• Maintain and monitor entry points and restrict unauthorized entry.
• Issue, check, and manage guest and staff identification badges or keys/cards.
• Ensure that all security procedures and policies are strictly followed by guests and staff.

Customer Service and Safety:

• Assist guests with information regarding security and emergency protocols.
• Escort guests and staff to designated locations when necessary, especially in cases of emergencies.
• Provide support in managing crowd control during hotel events or emergencies.

Emergency Response:

• Respond promptly to emergencies, including fire, medical situations, or evacuation scenarios.
• Follow established emergency protocols and coordinate with other staff members during crises.
• Assist in implementing and conducting emergency drills, fire drills, or evacuation procedures.

Asset Protection:

• Protect the hotel’s physical assets and valuables from theft, damage, or loss.
• Conduct routine checks on key areas like storage rooms, VIP suites, and other restricted areas.
• Ensure that equipment, such as alarms, surveillance systems, and locks, are maintained and functioning correctly.

Report Writing:

• Prepare detailed reports on daily activities, irregularities, or unusual occurrences.
• Document any lost and found items, and follow hotel policies for handling them.
• Maintain communication logs, shift reports, and incident reports accurately.

Skills and Qualifications

• Minimum of SSCE, GCE
• Previous experience in security, law enforcement, or a related field is preferred.
• Strong observation and attention to detail.
• Good communication and interpersonal skills.
• Ability to remain calm and act quickly in emergencies.
• Basic understanding of CCTV systems, access control, and alarm systems.

Application Closing Date
Not Specified.