Head of Retail Sales / Digital Channels at Alan & Grant

Alan & Grant - Our client is recruiting suitable candidates to fill the position below:

Job Title: Head of Retail Sales / Digital Channels

Location: Victoria Island, Lagos
Job Type: Full Time
Industry: Financial Services

Job Description

• Our client provides institutional investors, high net worth individuals, corporations, and financial institutions seeking expert investment solutions, they also serve a diverse range clients, delivering tailored financial services to meet unique needs.  
• The Head of Retail Sales/Digital Channels will be responsible for managing the sales team, developing sales strategies, and ensuring exceptional customer experiences.
• He will expand our digital sales channels, including optimizing our mobile app and exploring new digital sales opportunities.

Responsibilties

• Drive retail growth through increased outlets and improved customer engagement.
• Design and implement digital strategy and marketing plans to drive client acquisition through digital channels and the B2C model.
• Coordinate strategic partnership with FinTechs and other potential partners to leverage their existing platform in driving drive sales.
• Set sales targets for members of the sales team and motivate the sales team to achieve agreed target.
• Recognize market opportunities for new customers and identify key areas for improvement in the sales process.
• Attend industry events and conferences to generate new business leads.
• Represent the organization at sales events and conferences.
• Monthly reporting on sales performance against budgeted figures.
• Develop products, processes and systems to meet business needs and customer expectations.
• Build and lead the digital team to plan, create and implement investor’s clinic across the region to increase client acquisition/enhance client retention to drive revenue ultimately.
• Enhance the organization’s digital capabilities, implement best practice social media and digital marketing trends for profitable growth.

Job Requirements

• A Bachelor’s Degree in Finance or Social Sciences
• Minimum of 10 years post NYSC experience
• MBA or MSC
• Chartered Stockbrokers (CIS)
• Sales and Marketing Qualifications
• Strong understanding of the local and international retail environment and deep knowledge of the Nigeria capital market.
• Proficiency in Business Development and Sales Planning, conversant with all asset classes
• Capacity to network and build relationships with excellent communication, report writing and presentation skills.
• Strong leadership, interpersonal and people management skills with a high sense of responsibility, accountability, and dependability.
• Excellent analytical, problem solving and negotiation skills with ability to multi-task and function effectively under pressure.
• Digital experience with record of building online capability and innovating in pre-existing businesses with established marketing channels.
• Excellent knowledge of CRM management and eCommerce innovation.
• Experience in implementing a growth plan to drive change and opportunities for collaboration.
• Excellent project management, communication and people skills.

Application Closing Date
Not Specified.