IT Officer (AfCDC) at the African Union (AU)

The African Union (AU) is a continental body consisting of the 55 member states that make up the countries of the African Continent. It was officially launched in 2002 as a successor to the Organization of African Unity (OAU, 1963-1999). We are an Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.

We are recruiting to fill the position below:

Job Title: IT Officer (AfCDC)

Requisition ID: 2446
Location: Addis Ababa, Ethiopia
Job Grade: P2
Contract Type: Fixed Term
Division: MIS
Reports to: Senior IT officer
Directorate/Department: Administration
Number of Direct Reports: 1
Number of Indirect Reports: 2
AU Organ: Africa CDC

Purpose of Job

• The IT Officer at Africa CDC plays a crucial role in supporting and maintaining the organization's information technology infrastructure and systems.
• Working within the IT team, the IT Officer will be responsible for ensuring the efficient operation, security, and integrity of Africa CDC's IT environment. This position reports to the Senior IT Officer

Main Functions

• The IT Officer at Africa CDC fulfills a pivotal role in managing and maintaining the organization's information technology infrastructure.
• They oversee the administration of IT systems, provide user support, implement robust security measures, and contribute to system development and integration initiatives.
• By ensuring the reliability, security, and efficiency of IT operations, the IT Officer supports Africa CDC's mission of safeguarding public health across the African continent, ultimately contributing to the organization's success in addressing public health challenges effectively.

Specific Responsibilities

• Manage and administer Africa CDC's IT systems, including servers, networks, and databases.
• Ensure the availability, reliability, and performance of IT systems to meet organizational needs.
• Conduct regular system monitoring, troubleshooting, and maintenance to identify and resolve issues promptly.
• Provide technical support and assistance to Africa CDC staff on IT-related matters, including hardware, software, and applications.
• Respond to user queries, troubleshoot problems, and resolve technical issues in a timely and efficient manner.
• Conduct user training sessions to enhance staff proficiency in using IT systems and tools.
• Implement and maintain IT security measures to protect Africa CDC's information assets from unauthorized access, data breaches, and cyber threats.
• Monitor security logs, conduct security audits, and implement security policies and procedures to ensure compliance with best practices and regulatory requirements.
• Collaborate with the IT security team to investigate and respond to security incidents and breaches.
• Assist in the development, customization, and integration of IT systems and applications to support Africa CDC's operational needs.
• Collaborate with internal teams and external vendors to implement new IT solutions, upgrades, and enhancements.
• Participate in system testing, quality assurance, and documentation activities to ensure successful system implementation and deployment.
• Support IT governance initiatives, including the development and implementation of IT policies, standards, and procedures.
• Ensure compliance with regulatory requirements, industry standards, and organizational policies related to IT operations, security, and data privacy.
• Assist in IT asset management, inventory tracking, and license compliance to optimize resource utilization and control costs.
• Perform any other IT related duties as assigned.

Academic Requirements and Relevant Experience

• Bachelor's Degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of relevant experience.

Or

• Master’s degree in I Information Technology, Computer Science, or related field with a minimum of 2 years of relevant experience.

Area of experience:

• Experience with system administration tasks such as server management, network administration, and database maintenance.
• Proficiency in troubleshooting hardware, software, and network issues
• Knowledge of IT security principles, practices, and technologies
• Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices
• Proven experience in managing IT at a regional or continental level organization.
• Proven ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
• Certifications in relevant areas such as Microsoft Certified IT Professional (MCITP), CompTIA Security+, or Cisco Certified Network Associate (CCNA) are desirable.

Required Skills:

• IT Knowledge, MS Applications
• Server management
• Network Administration
• Hardware and software maintainance.

Leadership Competencies

• Managing Risk
• Strategic Insight
• Developing Others
• Change Management.

Core Competencies:

• Building Relationships
• Learning Orientation
• Foster Accountability Culture
• Communicating with Influence.

Functional Competencies:

• Conceptual Thinking
• Job Knowledge and information sharing
• Drive for Results
• Continuous Improvement Orientation.

Footer:
Tenure of Appointment:

• The Appointment will be made on a fixed term contract for a period of one (1) year, of which the first three (3) months will be considered as a probationary period. Thereafter, the contract may be renewed for a similar period subject to funding availability, satisfactory performance and agreed deliverables.

Gender Mainstreaming:

• The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

Languages:

• Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) is mandatory and fluency in another AU language is an added advantage.

Remuneration
The salary attached to the position is an annual lump-sum of USD 85,212.07 (P2 Step 5) inclusive of all allowances for internationally recruited staff, and US$  66,751.81  inclusive of all allowances for locally recruited staff of the African Union Commission.

Application Closing Date
1st November, 2024; 11h59 p.m. EAT.