Operations Manager / Practice Manager at Petcare Animal Hospital

At Petcare Animal Hospital, you’ll be part of a supportive team dedicated to animal welfare and client satisfaction. We offer a professional environment that encourages growth and values contributions toward our mission.

We are recruiting to fill the position below:

Job Title: Operations Manager/ Practice Manager

Location: Lagos

Position Overview

• We are seeking a highly organized, experienced, and dedicated Operations Manager / Practice Manager to oversee the day-to-day administrative operations of our clinic.
• This role is essential for ensuring smooth functioning, optimizing processes, managing staff, and enhancing client satisfaction.

Key Responsibilities

• Operations Management: Oversee and coordinate daily operations to ensure smooth workflow and high-quality patient care.
• Staff Management: Supervise clinic staff, manage scheduling, conduct performance evaluations, and support training needs.
• Financial Oversight: Manage clinic budget, oversee billing and invoicing, track expenseand optimize operational costs.
• Inventory Control: Monitor and manage inventory, including ordering and restocking of supplies and medications.
• Client Relations: Ensure positive client experiences, address any issues or complaints, and work on strategies to improve client satisfaction.
• Compliance & Standards: Ensure all policies, procedures, and protocols comply with veterinary regulations and standards.
• Facility Management: Oversee the maintenance and cleanliness of clinic facilities and equipment.

Qualifications

• Bachelor’s degree (BSc) in Business Administration, Health Management, Veterinary Science, or a related field.
• Minimum 5 years of relevant experience in operations or practice management, preferably in a healthcare or veterinary setting.
• Strong leadership skills with the ability to manage a team and foster a positive work environment.
• Financial acumen, with experience managing budgets and financial processes.
• Excellent communication and problem-solving skills.
• Knowledge of Ikeja and the surrounding area is a plus.

Candidate Requirements:

• Age: 35 years and above
• Location: Must reside in or around Ikeja.

Why Join Us?

• At Petcare Animal Hospital, you’ll be part of a supportive team dedicated to animal welfare and client satisfaction.
• We offer a professional environment that encourages growth and values contributions toward our mission.

Application Closing Date
Not Specified.