Order Fulfillment Officer at Best Service Raya

Raya Distribution Nigeria is a company that operates in the distribution and Retail sectors, providing a range of services such as distribution, Retail, After Sales and logistics solutions. They are part of the larger Raya Holding for Financial Investments, which is based in Egypt and operates in multiple sectors including information technology, consumer electronics, and logistics.

We are recruiting to fill the position below:

Job Title: Order Fulfillment Officer

Location: Ikeja, Lagos
Employment Type: Full-time
Department: B2B
Reports To: B2B manager

Job Summary

• The operations coordinator is responsible for B2B marketplace order fulfillment operations, in order to give EZEE customers and sellers a seamless delivery experience in an efficient manner, to fulfill Raya strategy, goals and objectives set by management.

Responsibilities

• Follow up with the sellers on a daily basis to prepare their orders and drop them in EZEE WH.
• Follow up with the warehouse to make sure that the dropped items correspond to the ordered items.
• Update order status on marketplace spreadsheets on a daily basis, either delivered or returned.
• Follow up with the seller to collect the returned items, and update the marketplace spreadsheets accordingly.
• Confirm the payment collection per order and update the data accordingly.
• Send to finance the daily report of the delivered orders.
• Send to finance the weekly payment request per seller.
• Confirm with the sellers their received payments and account balances.
• Make the training to the sellers when needed.

Qualifications

• Good knowledge of Microsoft Office.
• Interpersonal skills.
• Ability to analyze large sets of data and draw conclusions.
• Excellent attention to detail.

Application Closing Date
Not Specified.