Communications Specialist at Connig Technoserve Limited - 3 Openings

Connig Technoserve is a dynamic telecommunications, information technology and Power services provider operating in Nigeria and parts of West Africa. We provide customized, professional and turnkey services to different operators and vendors. We are long term players in the ICT and power industry. Our staffs have very broad experience and competence profiles laced up with adequate international exposure. As a result of this, we are value driven and highly proactive, able to deliver a wide array of solutions and services. We pay attention to details and utilize superior project, supply chain and management models that guarantee high quality, cost-effective and on-time professional service delivery to clients.

We are recruiting to fill the position below:

Job Title: Communications Specialist

Requisition No: COMMU004684
Locations: Abuja, Kano and Lagos
Reports to: Project Manager

Job Summary

• The EdTech Communication Specialist is responsible for overseeing and engaging with our online communities, ensuring vibrant and constructive interactions, and facilitating the conversion of community members into training participants.

Primary Functions & Responsibilities

• Assist in building, maintaining and growing social-media-based communities of micro and small entrepreneurs.
• Actively engage the online community across our social media platforms, nurturing a sense of belonging and togetherness.
• Handle comments, posts, and other forms of engagement, ensuring timely and appropriate responses.
• Follow up with interested parties to ensure successful completion of sign-up processes.
• Oversee and regulate social media ad campaigns to maximize reach and engagement.
• Develop and share relevant content to drive engagement and knowledge dissemination, in collaboration with the Product area.
• Engage with interested users, ensuring their smooth transition through the EdTech funnel.
• Develop and craft original, engaging success stories of our alumni that align with the project’s brand, messaging, and objectives.
• Continuously monitor engagement metrics, audience feedback, and other pertinent KPIs while regularly updating the performance metrics spreadsheet.
• Regularly report on community metrics and provide insights.

Basic Qualification

• Bachelor's Degree in Mass Communication, English, Communication Arts, and or related fields.
• Should have at least 3 years experience as a Community Manager.
• Alternatively, 1 year experience with a master's degree.

Preferred Qualifications
Additional qualifications that would make a candidate more desirable.

• Experience working on FCDO/UN-funded projects in Nigeria
• Experience working with an INGO
• Experience working on an entrepreneurship donor-funded project

Required Languages:

• Advanced English proficiency.
• Travel: Willingness to travel to field locations

Knowledge, Skills and Abilities:

• Passion for TechnoServe’s mission of prosperity for all Proven analytical skills.
• Effective communication within the team, the users and project stakeholders.
• Skilled in collaborating within multicultural teams as a respectful and adaptable team player.
• Entrepreneurial mindset, doer.
• Proactive and initiative-driven
• Empathy toward users' backgrounds, contexts, and challenges.
• Advanced oral and written communication skills.
• Proven experience managing online ads campaigns.
• Proven analytical skills.
• Proficiency in digital tools, including Microsoft office, social-media and messaging platforms.
• Desired experience providing technical support to users in virtual environments.
• Desired experience working with remote teams.

Application Closing Date
Not Specified.