Front Desk Officer / Receptionist at CSA Consultancy

CSA Consultancy is an elegant facility located about 25 minutes drive from the Abuja Airport and about 30 minutes drive from the Central Business District.

We are recruiting to fill the position below:

Job Title: Front Desk Officer / Receptionist

Location: Lugbe, Abuja (FCT)
Employment Type: Full-time

Job Description

• Serving as the face of the company, offering friendly service to those entering the facility or calling in on the phone.
• Making and confirming reservations for guests, welcoming and checking guests in and out of the facility.
• Providing prompt and professional service to meet guests’ needs and ensure guests’ satisfaction.
• Answering and directing incoming calls.
• Informing guests of hotel rates and services.
• Maintain clear and accurate records of guest room bookings.
• Listen and respond to guest queries and requests both in-person and by phone.
• Inform housekeeping personnel when rooms have been vacated and are ready for cleaning.
• Monitor visitors to the facility remotely.
• Enforce rules and policies of Checkers Suits and Apartments.
• Maintain a neat and orderly front desk and reception area at all times.

Requirements

• Possess a minimum of University Degree or Higher National Diploma in any relevant academic discipline.
• Minimum of 3 years’ cognate experience as a receptionist or front desk professional. Experience in a hospitality firm with administrative and clerical duties is an added advantage.
• Good working knowledge of Microsoft Office suite such as Word, Excel, and Outlook.
• Candidate must be smart and easily adaptable, courteous and pleasant.
• Excellent written and verbal communication skills
• Good interpersonal and Impeccable customer service attitude
• Ability to always maintain a professional attitude
• Good time management and team player skills
• Observant and detail-oriented
• Should reside around the Airport Road.

Application Closing Date
28th November, 2024.