Secretary at Smartbay Dental Clinic - Syx-Brij Nigeria Limited

Syx-Brij Nigeria Limited - Our client, Smartbay Dental Clinic located at No.76TOS Benson Road, (Beach Road), Beside Malok Filling Station, Opposite Domino Pizza, General Hospital Road, Ikorodu, Lagos, is committed to providing top-tier dental care in a welcoming and comfortable environment. We offer a range of services, from routine cleanings to specialized treatments, ensuring our patients receive the highest quality care.

They are recruiting to fill the position below:

Job Title: Secretary

Location: Ikorodu, Lagos
Employment Type: Full-time

Job Summary

• We’re seeking a skilled and organized Secretary to support our clinic’s daily operations and help maintain a smooth, efficient patient experience.
• The Secretary will play a central role in our clinic by managing administrative tasks, handling patient inquiries, and coordinating appointments.
• This role is vital to maintaining the clinic’s organization and providing a seamless experience for both patients and staff.

Key Responsibilities

• Greet patients and visitors, assisting with check-ins, answering questions, and guiding them through the clinic process.
• Manage the clinic’s appointment scheduling, ensuring efficient use of time and resources.
• Handle patient records, update information, and maintain filing systems in compliance with confidentiality standards.
• Answer phone calls, respond to emails, and relay messages to the appropriate dental staff.
• Assist with billing inquiries, process payments, and provide receipts to patients.
• Order office supplies, coordinate deliveries, and ensure the front office is well-stocked and organized.
• Prepare and send reminders to patients about upcoming appointments.
• Support dentists and dental assistants with administrative tasks as needed to enhance clinic operations.

Qualifications

• B.Sc or HND in any relevant field
• Proven experience in a secretarial or administrative role, ideally within a healthcare or dental setting.
• Proficient in Microsoft Office Suite and comfortable with dental software or other scheduling and billing systems.
• Strong communication and interpersonal skills, with a friendly and patient-focused approach.
• Excellent organizational skills and the ability to multitask in a busy environment.
• Attention to detail and ability to maintain confidentiality of patient information.

Benefits

• Competitive salary based on experience.
• Health and dental benefits.
• Opportunities for professional development and career growth.
• A supportive, team-oriented work environment.

Application Closing Date
26th November, 2024.