Head, Telesales at PoweredUp Consulting

PoweredUp Consulting is a fully indigenous organization that focuses on organizational enrichments through Human Resources and Coaching.

We are recruiting to fill the position below:

Job Title: Head, Telesales

Location: Ikeja, Lagos
Employment Type: Full-time
Reports: Team Lead, Telesales. Telesales Executives and Officers, Telesales Intern
Line Supervisor: Management

Job Summary

• This position is ideal for an intelligent, process-oriented leader who is passionate about driving operational efficiency and leading a high-performance Telesales team.
• You do not need to have experience in the financial services sector but must have a proven track record of optimizing sales processes, recruiting high-caliber sales talent, and meeting ambitious revenue goals.
• The Head, Telesales will create and execute high-impact strategies and bring a fresh, analytical perspective to scaling performance.
• They will also lead the development of the telesales team, setting the foundation for exceeding department targets

Scope and Impact

• The Head of Telesales is a pivotal leadership role focused on refining and optimizing the telesales process to drive superior performance across the sales team.
• This individual will play a crucial role in improving revenue, overseeing the recruitment of top-tier talent, and ensuring customer satisfaction.
• The position offers an opportunity for someone with a sharp, strategic mind to innovate and implement processes that will significantly impact overall team performance and organizational success.

Requirements and Responsibilities

• Bachelor’s Degrees in Business Administration, Marketing, or a related field (MBA preferred).
• 5 - 7 years of experience leading telesales teams, with a proven ability to scale and optimize sales processes.
• Strategic thinker with experience in designing and implementing data-driven sales strategies that optimize performance.
• Excellent communication, interpersonal, and negotiation skills, capable of engaging and leading diverse teams.
• Adept at using CRM and sales automation tools to enhance efficiency and track performance.
• Skill in setting goals, tracking performance, and setting weekly and monthly sales targets.

Competencies:

• Ability to lead and motivate a team of telesales representatives.
• Understanding of market trends and customer needs.
• Ability to negotiate effectively with customers and close deals.
• Knowledge of sales processes and ability to optimize them.
• Proficiency in using customer relationship management (CRM) software.
• Knowledge of sales automation tools and technologies.
• Ability to analyze data and use it to make informed decisions.

Application Closing Date
30th December, 2024.