Telesales Officer at Careers Verified Limited

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Telesales Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The Telesales Officerwill assist the sales team in reaching out to potential clients, promoting products or services, and supporting overall sales goals.
• This role provides hands-on experience in sales and customer relations, ideal for individuals looking to build a career in sales or customer service.

Key Responsibilities
Outbound Calling:

• Make outbound calls to prospective customers from provided contact lists.
• Introduce the company’s products or services to potential clients and create interest.

Lead Qualification:

• Gather essential information from leads and determine their level of interest.
• Qualify leads and forward them to the senior sales team for follow-up if necessary.

Customer Follow-Up:

• Conduct follow-up calls with leads who expressed interest to keep them engaged.
• Respond to initial queries and address concerns where possible, or escalate them to the appropriate team.

Data Entry & Reporting:

• Maintain detailed records of interactions in the CRM or sales database.
• Assist in tracking sales metrics and performance data to report to the Telesales Supervisor.

Learning & Development:

• Participate in training sessions to improve sales techniques and product knowledge.
• Seek feedback and work closely with mentors to enhance sales skills.

Requirements

• Interested candidates should possess a Bachelor`s Degree / HND / OND in any relevant field.
• Excellent verbal communication and listening skills.
• Ability to work in a fast-paced environment and handle rejections with a positive attitude.
• Basic computer skills and familiarity with CRM software is a plus.
• Enthusiastic and eager to learn about sales and customer engagement.

Benefits

• Hands-on training and mentorship from experienced sales professionals.
• Opportunity to gain real-world experience in telesales and customer interactions.
• Potential for a full-time role upon successful internship completion.

Application Closing Date
31st December, 2024.