Merchant Acquisition & Growth Manager at PayZeep Technologies

Payzeep is a leading fintech company revolutionizing digital payments in Nigeria. We provide a robust and secure payment gateway platform that enables businesses of all sizes to accept payments seamlessly across various channels. Our mission is to empower businesses with innovative payment solutions, helping them thrive in the digital economy.

We are recruiting to fill the position below:

Job Title: Merchant Acquisition & Growth Manager

Location: Abuja (FCT)
Job type: Full-time

Job Summary

• The Merchant Acquisition and Growth Manager will play a crucial role in expanding Payzeep's merchant network and driving transaction volume on our platform.
• This role involves end-to-end management of the merchant lifecycle, from onboarding and activation to retention and growth.
• You will focus on acquiring high-value merchants, e-commerce businesses, and online merchants, providing them with tailored payment solutions, including POS terminals and web payment integration.

Key Responsibilities
Merchant Acquisition:

• Develop and execute a comprehensive merchant acquisition strategy targeting various segments, including high-value merchants, e-commerce businesses, and online retailers.
• Identify and pursue leads through online channels, industry events, referrals, and partnerships.
• Create compelling marketing and sales materials showcasing the benefits of Payzeep's payment gateway platform.

Onboarding and Activation:

• Design and implement a seamless onboarding process for new merchants, ensuring a positive first experience and rapid activation.
• Guide merchants through the technical integration of Payzeep's payment solutions, including POS terminal setup and web payment integration.
• Provide comprehensive training and support to merchants on using the platform and its features.

Relationship Management:

• Build and maintain strong relationships with merchants, acting as their primary point of contact.
• Proactively address merchant queries and concerns, providing timely support and solutions.
• Conduct regular account reviews to identify opportunities for growth and optimization.

Product and Service Adoption:

• Encourage merchants to adopt the full range of Payzeep's payment solutions, including POS terminals, web payments, mobile payments, and other relevant channels.
• Stay informed about new product developments and proactively introduce them to merchants.
• Analyze merchant transaction data to identify opportunities for cross-selling and upselling.

Retention and Growth:

• Implement strategies to maximize merchant retention and minimize churn.
• Develop loyalty programs and incentive schemes to reward active merchants and encourage continued platform usage.
• Monitor merchant satisfaction and gather feedback to improve services and address pain points.

Key Performance Indicators (KPIs)

• Number of merchants onboarded
• Merchant activation rate
• Transaction volume and value processed through the platform
• Merchant retention rate
• Number of payment channels adopted per merchant
• Customer satisfaction scores
• Revenue generated from merchant services

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in merchant acquisition, payment processing, or fintech sales.
• Proven track record of success in acquiring and onboarding merchants.
• Strong understanding of the Nigerian payments landscape and e-commerce ecosystem.
• Excellent communication, negotiation, and relationship-building skills.
• Technical proficiency with payment gateways, POS terminals, and web payment integration.
• Data-driven and analytical, with the ability to track KPIs and make data-informed decisions.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a leading fintech company driving innovation in the payments industry.
• Contribute to Payzeep's mission of empowering businesses with cutting-edge payment solutions.
• Opportunities for professional growth and development.

Application Closing Date
Not Specified.