Applications Support (Clinical / ERP Systems) at the African Medical Centre of Excellence (AMCE Abuja) - Deloitte Human Capital Consulting

Deloitte Human Capital Consulting - Our client, the African Medical Centre of Excellence, Abuja (AMCE Abuja), is a quaternary-level multi-specialty medical institution developed by Afreximbank aimed to revolutionize healthcare in Africa. Established to address critical gaps, the AMCE Abuja is committed to providing world-class care through innovative research, development, and education. The Centre will offer comprehensive services in oncology, haematology, cardiovascular care, and general healthcare across the continent, with plans for expansion. The construction phase, supported by global partners, precedes a phased rollout over six years, evolving into a 500-bed facility.

Set to commence operations in early 2025, this flagship facility in Abuja is a key part of Afreximbank’s network of healthcare facilities, actively countering brain drain, reducing medical tourism by offering advanced procedures such as stem cell transplantation and state-of-the-art treatments for various diseases, and fostering employment opportunities. The vision for the AMCE initiative is to shape a healthier and more educated future for Africa.

They are recruiting suitable candidates to fill the position below in the Health Sector:

Job Title: Applications Support (Clinical  / ERP Systems)

Location: Abuja
Job type: Full-time

Job Purpose

• The Applications Developer (Clinical/ERP Systems) will be responsible for designing, developing, and maintaining clinical and ERP applications that support AMCE operations, patient management, and enterprise resource planning.
• The role holder will develop customizations, test software, manage data migrations, train users, and resolve issues on clinical and ERP applications.
• The role holder will also be responsible for building solutions that align with AMCE’s healthcare standards and operational needs.

Core Responsibilities
Application Development and Customization:

• Develop, test, and deploy applications for clinical and ERP systems, ensuring they meet healthcare requirements and improve operational efficiencies.
• Customize applications to meet specific healthcare workflows and ERP integration needs, ensuring smooth system functionality.
• Work with selected software vendors in the implementation of AMCE systems.
• Troubleshoot, debug and optimize application performance to support AMCE professionals and administrative users.
• Provide 2nd line technical support to resolve user-reported issues with clinical and ERP applications.

System Analysis and Compliance:

• Work closely with clinical teams to understand needs, design applications, and enhance workflows within AMCE.
• Ensure applications adhere to healthcare regulations and compliance standards (e.g., HIPAA) and meet security and privacy requirements.

Integration and Data Management:

• Design and manage integration between clinical systems, Medical equipment integration with EHR ,   ERP platforms, and other healthcare applications, including EHR (Electronic Health Record) systems.
• Maintain data integrity across applications, leveraging APIs, HL7, FHIR, and other healthcare data standards for seamless information exchange.

Quality Assurance and Testing:

• Conduct rigorous quality assurance (QA) and testing to ensure application reliability, security, and usability.
• Document and address issues, incorporating user feedback to continuously improve application functionality and effectiveness

Collaboration and User Support:

• Collaborate with professionals, IT staff, and ERP stakeholders to gather requirements and deliver solutions that improve patient care and administrative efficiency.
• Provide end-user support and training, develop user guides, and ensure applications are effectively adopted within the company.

Leadership and Effective Communication:

• Demonstrate strong communication skills to explain technical concepts to non-technical stakeholders and collaborate across diverse teams.
• Exhibit problem-solving and analytical thinking in identifying issues and developing effective and user-centered solutions.

Requirements
Educational Qualification:

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• Master's degree is an added advantage

Professional Requirements:

• Certification in relevant ERP platforms (e.g., SAP ERP, Oracle ERP) is preferred.
• Evidence of continuing professional and managerial development.

Experience Requirements:

• Minimum of four years of experience in application development within the healthcare industry.
• Experience with healthcare IT systems, enterprise applications like SAP, Oracle Fusion Apps/Cloud Platforms etc.
• Experience in Mobile application development.

Competency Requirements:
Knowledge Requirements

• Solid understanding of the healthcare industry standards
• Knowledge of project management methodologies (agile, waterfall)

Skill Requirements:

• Proficiency in programming languages such as Java, C#, Python, mobile application programming languages and other web application  languages.
• Database experience (SQL, NoSQL) and knowledge of cloud platforms (AWS, Azure)
• Proficiency in data integration and ETL processes for clinical systems (e.g., HL7, FHIR standards)
• Critical thinking and analytical skills
• Demonstrable skills in written and spoken English that are adequate
• to enable effective communication about medical topics with patients and colleagues
• Effective problem-solving and decision-making skills

Personal Abilities:

• Professional attitude towards work
• Shares the AMCE values
• Adaptability
• Proactive and organized
• Commitment to clinical governance
• Personal and professional credibility
• Supportive, approachable, and capable of inspiring confidence in staff members
• Honesty and integrity

Application Closing Date
Not Specified.