Relationship Officers at City Gate Global Investment

City Gate Global Investment is an organization founded in June 2007 to engage in Finance business (Microfinance Finance) and registered with the Corporate Affairs Commission (CAC). Citygate Global is a registered member of the Association of Non-Bank Microfinance Institutions of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

We are recruiting to fill the position below:

Job Title: Relationship Officer

Location: Warri, Delta
Employment Type: Full-time

Job Description

• The ideal candidate will be responsible for gaining a deep understanding of the client's business objectives and challenges and creating strategic recommendations based on this understanding.
• You will do so by building a strong relationship with our clients and analyzing our clients' data.
• Essentially, you will act as the main point of contact for our clients.

Responsibilities

• Dialogue with our clients to understand their business objectives and challenges
• Analyze clients' data and provide strategic recommendations to clients
• Present value-proposition to sales leads and current customers
• Prospect for new sales leads and close sales
• Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
• Accountable for driving new client acquisition and retention, growing market share
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
• Managing and liaising with existing credit clients.
• Monitoring loan portfolio for prompt repayment.
• Establish and maintain positive business and customer relationships
• Booking of quality loans for the Institution and ensuring repayment of same.
• Identify target markets and sales tactics to improve product offerings

Qualification and Experience Required

• Bachelor's Degree / HND
• Minimum of 1 year cognate experience in Commercial Bank products (PAYDAY, SM)
• Business Development and Customer Service Skills.
• Relationship Management Skills,
• Leadership Skills, Effective Communication Skills
• Marketing, Selling, and Credit Analysis Skills
• Must be computer literate with an added advantage in key Microsoft office packages (Word, Excel, and PowerPoint).
• Proficient in Banking Software will be an edge

Application Closing Date
4th December, 2024.