Cashier at Cilantro Restaurant

Cilantro Restaurant is recruiting suitable candidates to fill the position below:

Job Title: Cashier

Location: Lagos

Responsibilities

• Accurately process all forms of payment, including cash, credit/debit cards, gift certificates, and checks.
• Ensure proper change is given for cash transactions and verify credit/debit card details when necessary.
• Use the point-of-sale (POS) system to record and close out guest checks.
• Greet guests in a polite and friendly manner as they approach the payment station.
• Answer any guest questions regarding their bill and address any concerns related to charges.
• Ensure that all payment transactions are handled efficiently and without delay, maintaining a professional and courteous demeanor.
• Review guest checks for accuracy, ensuring that all items and prices are correct before processing payment.
• Handle any discrepancies or adjustments in a professional manner, coordinating with the restaurant manager or servers as needed.
• Keep the cash drawer balanced at all times by following the restaurant’s cash handling procedures.
• Securely store cash and other payment methods as per restaurant guidelines.
• Provide exceptional service by ensuring that each guest’s experience is positive and their questions are answered clearly.
• Assist guests with any special requests regarding payment or billing inquiries.
• Maintain professionalism and calmness, even during busy periods.
• Maintain accurate records of transactions and ensure proper documentation of any voids or refunds.
• Assist in end-of-day cash-out procedures and balance receipts against POS data.
• Communicate effectively with servers, hosts, and management to ensure accurate billing and timely service.
• Relay guest feedback to the appropriate team members to enhance the guest experience.
• Adhere to restaurant policies, including those related to safety, hygiene, and food safety.
• Keep the cashier station tidy and organized at all times.

Requirements

• Candidates should possess an OND qualification with 2 - 4 years work experience.

Application Closing Date
10th December, 2024.