Cook / Cleaner at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Cook / Cleaner

Job Identification: 16792
Location: Yola, Adamawa
Job Schedule: Full time
Job Category: Administration

Job Description

• We are looking for people who are passionate about helping refugees and people forced to flee.
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate Cleaner to join our team in Area South, Adamawa State

Responsibilities
Generic responsibilities:

• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement 
• Perform according to the work and development plan
• Sweep, scrub, mop and polish floors in the office and guesthouses
• Vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• Dust and polish furniture and fittings and tidy up offices
• Clean (metal) fixtures and fittings and wipe down glass surfaces
• Empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers 

Specific Responsibilities:

• Clean the floor of the entire NRC Office and guesthouses and any annexes or covered spaces must be swept and mopped.
• Clean the ceilings, walls, door frames, bookshelves, tables and chairs should be dusted and cleaned
• Sweep and mop bathrooms/latrines thoroughly each day; bathrooms should be supplied with toilet paper and water as necessary.
• Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• Tidy up rooms and wash windows as scheduled
• Iron and press clothing and linen, sort, fold and put away clean laundry
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Monitor and report necessary domestic repairs and replacements 
• Will be working closely with the cook and assist whenever necessary
• Wash dishes and clean office/kitchen according to agreed hygiene standards
• Check all appliances in rooms are in working order
• Deliver any requested housekeeping items to guest rooms and Keep track of cleaning and laundry supplies and make stock request as needed.
• Observe and report damage of office/guesthouse property
• Ensure confidentiality and security of guest rooms
• Perform any other task assigned by line manager

Qualifications
Generic professional competencies:

• Attention to detail/ reliability
• Listening skills
• Adaptability
• Planning and organizing
• Adaptability/team work
• Integrity/honesty
• High energy levels
• Must be able to work under pressure 

Behavioural competencies:

• Able to listen and follow instructions
• Able to work unsupervised and maintain a professional manner at all times
• Displays integrity and honesty
• Maintains a positive attitude towards residents, guests and visitors
• Demonstrates attention to detail and thoroughness
• Able to follow and adhere to standard policies and procedures

Performance Management:

• The Job Description 
• The Work and Development Plan 
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.

Application Closing Date
13th December, 2024; 01:00.