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Technology Operations Manager at Coronation Registrars Limited - Intelligent Innovations Limited

Posted on Tue 03rd Dec, 2024 - hotnigerianjobs.com --- (0 comments)


Intelligent Innovations Limited - Our client, Coronation Registrars Limited is a leading provider of securities register and data administration services in Nigeria. Through world-class technology solutions, we have pioneered the introduction of new products such as, electronic polling, e-dividends, e-bonus, e-notifications and e-lodgment.

They are recruiting to fill the position below:

Job Title: Technology Operations Manager

Location: Victoria Island, Lagos
Employment Type: Full-time
Department: Information technology
Reports To: CTO
Direct Reports / Subordinates: IT Officers/Support Analysts
Job Grade Level: Senior Associate - Associate Vice President

Key Duties and Responsibilities

  • Establish the needs of users and monitor user access and security
  • Carry out capacity planning
  • Monitor performance and manage parameters to provide fast responses to front-end users.
  • Consider both back-end organisation of data and front-end accessibility for end-users.
  • Install and test new versions of the database management system (DBMS)
  • Maintain data standards, including adherence to the Data Protection Act
  • Managing database access and permissions
  • Manage the security and disaster recovery aspects of databases.
  • Review and manage database security, integrity, and backup procedures
  • Communicate regularly with technical, applications and operational staff to ensure database integrity and security
  • Maintain & Monitor data warehouse
  • Provide Level 2 production support and manageincident resolution against established SLAs
  • Maintain and update application configuration including user security as needed to meet the business requirements
  • Manage service requests to fulfill business and product support requests
  • Plan and ensure timely housekeeping and Infrastructure maintenance activities to support applications
  • Create/update support procedures and ensure proper maintenance of standard operating procedure (SOP)
  • Ensure that local application solutions are implemented and supported in line with Corporate IT standards and governance principles
  • Manage IT staff by recruiting and training employees, communicating job expectations, and monitoring performance
  • Monitor daily operations of IT systems, including server hardware, software, networks and operating systems.
  • Coordinate technology installations, upgrades, and maintenance
  • Select and purchase new and/or replace hardware and software, when necessary
  • Test, troubleshoot, and modify information systems so that they operate effectively
  • Generate performance reports for operating systems
  • Ensure all IT activities are performed within the parameters of applicable policies, regulations & best practices
  • Install new upgrades for hardware and software
  • Develop data backup systems and disaster recovery contingencies
  • Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures
  • Stay up-to-date with advances in technology and industry best practices
  • Work closely with the Head of Information Technology

Key Requirements
Education and Work Experience:

  • Bachelor’s Degree in a relevant subject such as Computer Science, Software Engineering, Electronic Engineering, Mathematics, Physics, or related discipline
  • Professional DBA certification
  • Minimum of Four (4) years DBA experience in a reputable organisation.
  • DevOps and Agile methodologies
  • Experience of managing large teams including outsourced and offshore resource
  • Experience of virtualized environments including Azure
  • Proven experience in managing IT infrastructure and services
  • Experience with computer networks, network administration, and network installation
  • Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security
  • Proficient in Microsoft Windows software, including server, office, and exchange.
  • Management and leadership skills
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Highly organized and detail-oriented
  • Excellent analytical and problem-solving skills.

Skills and Competencies:

  • A good knowledge of Information Security & Data Privacy such as the Data Protection Act, ISO 27001, etc.
  • Excellence technical skills
  • Very good written communication
  • Proactive and highly organized, with strong time management and planning skills and a proven ability to multi-task.
  • A logical approach to work
  • The ability to prioritise tasks
  • A service-oriented individual
  • Business awareness and understanding of business requirements of IT
  • 100% total compliance of staff with company IT & email policies, procedures, processes and SLAs
  • Backlog of risk vulnerabilities handled first time correctly
  • Number of locking/blocking/deadlocking
  • Number of security breech reported as a request of SQL injection attack, etc.
  • Number of repeated exceptions, frequency of occurrence and probable magnitude of impact
  • Number of capacity planning & maintenance report
  • Number of failed jobs
  • 99.999% uptime & availability.

Application Closing Date
6th December, 2024.

How to Apply
Interested candidates and qualified candidates should send their CV to: people@intelligentinnovations.co using the Job Title as the subject of the mail.


  

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