Sales / Store Manager (Luxury Interior Brand) at Kloverharris Limited

Kloverharris is a Human Capital Development and IT Consultancy Company. We have a successful track record of conducting a fully diversified '' One Step Solution''for all management issues. Our objective is to provide quality services whilst ensuring compliance by improving our clients' efficiencies and effectiveness as we stay close to them.

We are recruiting to fill the position below:

Job Title: Sales / Store Manager (Luxury Interior Brand)

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an exceptional and experienced Sales/Store Manager to join our distinguished interior luxury brand. The ideal candidate will have a deep understanding of the luxury home and interiors market, as well as a passion for delivering an extraordinary customer experience.
• As the Store Manager, you will be responsible for leading a dynamic team, driving sales, ensuring the store operates at the highest standard, and enhancing our brand’s presence in the luxury market.

Key Responsibilities

• Sales Leadership: Develop and execute tailored sales strategies to exceed revenue targets and elevate the customer experience within the luxury interiors sector.
• Team Development: Recruit, train, and motivate a high-caliber sales team, fostering a culture of excellence in customer service and product knowledge.
• Customer Experience: Build and nurture lasting relationships with our high-net-worth clientele, ensuring personalized, bespoke service that aligns with the brand's luxury ethos.
• Store Operations: Oversee day-to-day store operations, ensuring that the space is immaculately presented, reflects the brand’s luxury standards, and provides a seamless shopping experience.
• Performance Monitoring: Regularly analyze sales performance, identify areas for improvement, and implement solutions to achieve targets and maximize store profitability.
• Brand Ambassadorship: Represent the brand at all times with integrity, passion, and professionalism, maintaining the luxury status of the brand in all customer interactions.
• Inventory & Merchandising: Ensure proper inventory management and high-quality product displays that highlight the luxury aesthetic of the brand.
• Negotiation & Closing: Engage in high-level negotiations and collaborate with clients to close high-value sales, including bespoke or custom interior solutions.
• Leadership & Reporting: Lead regular team meetings, provide coaching, and create performance reports for senior management.

Qualifications

• Education: Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Experience: Minimum of 5 years in sales and management, with at least 3 years in the luxury interiors or design sector.
• Proven experience managing a team and driving sales within the high-end retail or luxury market.
• Industry Knowledge: Strong understanding of luxury home furnishings, interior design trends, and the preferences of affluent clients.
• Client Relations: Proven ability to build and maintain relationships with high-net-worth individuals and design professionals.
• Communication: Excellent verbal and written communication skills, with an emphasis on negotiation and closing high-value deals.
• Sales Expertise: Strong sales acumen, with a track record of exceeding sales goals and achieving store targets.
• Leadership Skills: Demonstrated leadership abilities, with a focus on team-building and motivation.
• Self-Motivation: Driven, goal-oriented, and capable of operating independently in a luxury retail environment.

Additional Skills (Preferred):

• Familiarity with CRM software and sales tracking tools.
• Experience in luxury brand marketing and strategic positioning within high-end retail.
• Fluency in multiple languages.
• A keen eye for interior design and a passion for home décor.

Application Closing Date
13th December, 2024.