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Network Core and Service Delivery Manager at ipNX Nigeria Limited

Posted on Wed 11th Dec, 2024 - hotnigerianjobs.com --- (0 comments)


ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Network Core and Service Delivery Manager

Location: Lagos
Employment Type: Full-time

Job Summary

  • We are seeking a network core and service delivery manager to join our Lagos Team.
  • The Job holder will strategically & architecturally, articulate a compelling long-term technical vision, develop and execute realistic implementation plans, effectively support business operations, and manage the Corporate Division’s Engineering team.
  • Responsible for technical program management, manufacturing process engineering, sustaining technical management, and advanced manufacturing engineering functions which supports IPNX’s products.
  • To build distinctive capabilities in the core technical functions and provide requisite expertise in these three areas in furtherance of the overall Division’s aspirations and strategic objectives.

Responsibilities

  • Responsible for the 24x7 operation and availability of the Customer facing Network infrastructure
  • Manages the Division’s Network operations services team; setting goals, prioritizing projects, communicating with stakeholders and oversees budgets
  • Defines the overall mission of the network service delivery team
  • Direct operational support for network operations and technical assistance centre
  • Develop IT strategies and vision and articulates them to team members and other stakeholders
  • Works with IT leadership, top Management and business leaders and decision-makers to define and implement a strategic plan for the portfolio of all IT infrastructure, integration tools and technologies
  • Ensure revenue assurance – Effective and timely response to customer service feasibility assessment and reporting, timely delivery and sign off of completed jobs.
  • Effective management of service implementation and field support stock for the division for zero stock out.
  • Annual and Ad hoc budgeting and operating plan.
  • Enable a highly scalable, fault-tolerant platform for Corporate clients
  • Establish a global infrastructure operations and related best practices to ensure optimal performance and achievement of customer SLA's
  • Maintain knowledge of infrastructure/architecture standards and practices
  • Support the delivery of infrastructure projects for the Division and provides consultation on the impact to business and portfolios
  • Ensure Division’s alignment to infrastructure/architectural standards and strategy
  • Bring an infrastructure and integration perspective to all IT initiatives and ensures that all program and project activities adhere to IT architectural standards and practices.
  • Project Support and Strategic Infrastructure Management
  • Operational Excellence and Operational Efficiency

Qualifications and Requirements

  • Bachelor's degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field
  • Master’s degree in engineering, MBA or its equivalent preferred, ITIL (Information Technology Infrastructure Library and (PMP) Project Management Professional certification desirable
  • At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
  • 10years of experience as a technical operations manager or lead
  • Demonstrated experience to facilitate small group and executive level discussions on architectural direction
  • Solid experience with technical projects from inception to on time delivery in an Agile environment
  • Analytical and problem-solving experience with large-scale and highly available systems
  • Knowledge of and experience with network technologies and ecosystems
  • Experience in delivering multiple concurrent projects with aggressive schedules
  • Experience leading training, process mapping, and documentation, Network Optimization skill
  • Business Continuity and Disaster Recovery, Application Virtualization such as Oracle, Citrix etc.
  • Team Leadership that can inspire, motivate and guide team members by fostering commitment, team spirit and trust
  • Well-developed interpersonal skills, demonstrated skill and passion for operational excellence by using automation and process improvements
  • Detail Orientation and conflict resolution skills, Strategic technology acumen
  • Ability to make decisions with incomplete, conflicting information and uncertain long-term consequences.
  • Ability to Identify and act upon opportunities for continuous improvement
  • Able to devise unusual or radically different approaches to deliver value-added solutions
  • Advanced technical knowledge of technology infrastructure
  • Extensive knowledge of end-to-end hardware development process and life-cycle.

Application Closing Date
18th December, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

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