Waitress at Careers Verified Limited

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Waitress

Location: Badagry, Lagos
Employment Type: Full-time

Key Responsibilities
Customer Service:

• Greet and welcome guests warmly upon arrival.
• Present menus and answer questions about menu items, specials, and promotions.
• Make recommendations to customers based on their preferences.

Order Taking and Processing:

• Accurately take food and beverage orders from customers.
• Enter orders into the Point of Sale (POS) system.
• Communicate specific dietary needs or special requests to the kitchen staff.

Serving Food and Beverages:

• Serve food and drinks in a timely and organized manner.
• Ensure dishes and drinks are delivered to the correct customers.
• Refill beverages and respond promptly to customer requests.

Cleanliness and Hygiene:

• Maintain cleanliness of the dining area, including tables, chairs, and service stations.
• Set up and clean tables before and after guests leave, ensuring readiness for the next service.

Cash Handling and Billing:

• Present the bill to customers and process payments (cash, card, or mobile payment).
• Accurately handle transactions and provide receipts.

Problem Resolution:

• Address customer complaints or concerns in a calm and professional manner.
• Escalate issues to management if necessary.

Team Collaboration:

• Work closely with kitchen staff, bartenders, and other team members to ensure seamless service.
• Assist colleagues during busy periods or whenever needed.

Upselling and Promotions:

• Upsell menu items such as desserts, drinks, or specials.
• Inform customers about ongoing promotions or new items.

Job Qualifications

• Interested candidates should possess an OND / SSCE / GCE / NECO qualification with 1 year work experience.

Key Skills and Attributes:

• Strong communication and interpersonal skills.
• Excellent multitasking and time-management abilities.
• Positive attitude and high energy.
• Ability to work in a fast-paced environment.
• Attention to detail and commitment to hygiene standards.
• Basic math skills for handling payments and tips.

Salary
N40,000 monthly.

Application Closing Date
31st January, 2025.