Floor Staff (Barbacks and Runners) at the O Lounge

The O Lounge is a premium hospitality destination located in the heart of Lekki, Lagos. Known for its sophisticated ambiance, exceptional service, and a vibrant atmosphere, The O Lounge offers an unforgettable experience to its guests. Whether it’s fine dining, exclusive events, or nightlife, we are committed to excellence and creating memorable moments. Join our team and be part of a dynamic environment where passion and innovation meet!.

We are recruiting to fill the position below:

Job Title: Floor Staff (Barbacks and Runners)

Location: Lekki, Lagos
Employment Type: Full-time
Work Hours: 6 - 7 hour shifts within the lounge's operational hours (12PM - 2AM)

Job Summary

• Floor Staff, including Barbacks and Runners, play a crucial role in maintaining smooth lounge operations by supporting bartenders, servers, and kitchen staff.
• They ensure the lounge remains clean, organized, and fully stocked while delivering exceptional customer service. This position requires energy, teamwork, and a proactive attitude to keep up with the fast-paced lounge environment.

Key Responsibilities

• Assist bartenders by restocking beverages, garnishes, glassware, and other supplies as needed.
• Provide prompt support to servers by delivering orders and clearing tables.
• Ensure the bar, dining area, and storage spaces are clean and tidy at all times.
• Collect and wash glassware, utensils, and plates, returning them to the appropriate areas.
• Monitor stock levels of beverages, ice, and supplies, reporting shortages to supervisors.
• Organize and rotate stock to ensure freshness and accessibility.
• Provide a friendly and helpful presence on the floor, attending to customer needs when required.
• Address customer inquiries or concerns professionally and promptly.
• Assist with setup and breakdown for special events or promotions.
• Respond quickly to high-demand situations during peak hours, ensuring efficient service delivery.

Key Performance Indicators (KPIs)

• Timeliness and accuracy in restocking and supply replenishment.
• Cleanliness and organization of the bar and floor areas.
• Customer satisfaction and positive feedback regarding support services.
• Efficiency in assisting with event setup and peak time operations.

Requirements

• Candidates should possess an FSLC / SSCE / OND / HND qualification with 1 - 3 years experience.
• Proven experience as a Barback, Runner, or in a similar support role.
• Ability to multitask and work in a high-energy environment.
• Strong teamwork and communication skills.
• Physical stamina and the ability to lift and move heavy items (e.g., stock replenishment).
• Knowledge of basic hygiene and safety standards.
• Availability to work flexible shifts, including evenings, weekends, and holidays.

Salary
N65,000 - N70,000 monthly.

Application Closing Date
21st December, 2024.