Learning and Development Manager at Sundry Markets Limited

Sundry Markets (Owners of Market Square) is Nigeria’s emerging grocery retail chain - a place where Nigerians can go to find their trusted brands of groceries at the best prices. Market Square was conceived from a burning sensation to create a modern and relevant retail shopping experience for Nigerians and a more convenient way for people to get their everyday needs.

Our core team consists of young and experienced retail professionals with substantial knowledge in the modern retail environment. We recruit and continuously train our people to ensure they are equipped to provide you with the best products and services at every location in which we trade.

We are recruiting to fill the position below:

Job Title: Learning and Development Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• We are seeking a dynamic and results-driven candidate for our Learning and Development (L&D) Manager role.
• The L&D Manager will lead the design, implementation, and management of comprehensive training and development programs to build our people’s competencies and our organization’s capabilities.
• The ideal candidate will have a passion for developing learning initiatives that will enhance performance and delivering same creatively.

Key Accountabilities

• Collaborate with senior leadership and cross-functional teams to develop and implement comprehensive and cost-effective training and development plans and initiatives.
• Take ownership and ensure continuous improvement in the implementation of existing in-house people development initiatives such as Sundry Markets Apprenticeship Scheme and Retail Management Trainee Schemes by facilitating the training school programs, refresher courses; scheduling rotations and assignments; monitoring intern and apprentices/trainees job contributions and on-the-job training; coaching interns and take ownership of providing guidance to internal and external faculty, Managers, and on-the-job trainers for effectiveness.
• Instructional Design and Content Development: Design innovative training curricula for online learning platforms and live sessions to promote continuous learning in line with learning needs and business strategic goals.
• Develop trainer development programs and coach in-house resources and subject matter experts involved in training efforts in effective facilitation techniques such as new employees' orientation, on-the-job training, customer service, health and safety, and leadership development.
• Responsible for coordinating new employee Induction and onboarding process companywide. To improve continuously on the existing onboarding and structured on-the-job training systems to ensure all new hires are engaged and equipped for success.
• Responsible for implementing company’s standard training programs as well as regulatory required programs such as Leadership Development Programs, Customer-centricity programs, Culture and values programs, Health, Wellness and Safety related programs, Role-specific Bootcamps, etc.
• Responsible for ensuring full compliance with Industrial Training Fund (ITF) regulatory requirements and securing full reimbursement benefit.
• Organize training venues, logistics, transport, accommodation as required to achieve efficient training attendance and delivery
• Track and report training metrics (activities, costs, performance, etc.) as required.

Education / Certification / Experience Required

• Bachelor’s Degree with a (minimum of Second-Class Division or equivalent) is required.
• 8+ years of experience working in Human Resources with specific experience in managing the Learning and Development function.
• HR Certification and valid HR practitioner’s license from Chartered Institute of Personnel Management Nigeria (CIPMN) is required
• Proven experience in instructional design, curriculum development, and in developing digital learning resources, including video contents.
• Successful handling Industrial Training Funds statutory requirements and securing 100% of the 1% ITF reimbursement.

Knowledge, Skills and Attributes Required:

• Excellent presentation skills and training facilitation skills
• Excellent communication skills (in writing and oral) and interpersonal skills
• Adept at managing multiple priorities at the same time and in an organized manner and delivering results in a fast-paced environment.
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Ability to multi-task and simultaneously handle multiple projects.

We offer

• A competitive compensation and benefits package
• A collaborative environment where we support each other to succeed as a team
• A values-based culture
• A diverse and inclusive environment
• Great learning and growth opportunities.

Application Closing Date
17th January, 2025.