Coordinator - Scrum Master at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Coordinator - Scrum Master

Job Identification: 5067
Location: Ikoyi, Lagos
Job type: Full time
Job Category: MTN Level 2
Division: Information Technology
Reports To: Manager Agile Delivery

Job Summary

• To provide comprehensive assistance in business change requests initiation, planning, execution, control and closure to facilitate IT agile deliveries.
• To help facilitate scrum to the larger team by ensuring the scrum framework is followed.

Responsibilities

• Assist in compiling project charter including projecting project scope, problem statement and goal statemen
• Coordinate all Scrum activities including sprints, retrospective meetings, and daily stand-ups for assigned teams
• Work with the Product owner to define Product roadmap for the Tribes, handle backlogs and new requests
• Coach team members on Agile frameworks and practices
• Act as the point of contact for external communications (e.g., from customers or stakeholders)
• Remove impediments and coach the scrum team on removing impediments, contribute to establishing the Sprint Goal; monitor Sprint Progress; 
• Ensure adherence to all PSCOM processes towards delivering Epics and User stories 
• Help the scrum team achieve higher levels of scrum maturity
• Measure, analyse, and report on progress per Scrum team by identifying team velocity, story points, estimation, Burndown Charts, Burn Up Charts and other agreed parameters
• Gather relevant status and assist in providing with up-to-date information on all active sprint deliverables (where applicable) to the Agile Manager
• Track sprint activities in compliance with planning guidelines and plans
• Ensure deliverables are up to quality standards at the end of each sprint 
• Develop Sprint plans for all assigned scrum team 
• Schedule and track quality assurance reviews within the Scrum team and assist with formal success reviews
• Prepare and circulate status update reports including burndown chart, burn-up chart 
• Track and monitor identified risks and proactively escalate risks in accordance with related escalation rules (where applicable) and procedures.

Requirements
Education:

• First degree in any related discipline 
• Certification in Agile practices (e.g.  PSMi, PMI-ACP, SAFe, CSM, ICP)
• Fluent in English

Experience:
3 - 7 years of experience which includes;

• Experience working in a small to medium organization
• Candidates must have good use of computer and JIRA + Confluence software packages
• Experience in managing small to medium-sized teams. 

Application Closing Date
2nd January, 2025; 22:59.