Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.






  
          Popular Jobs
Prestigious Consulting Group Entry Level, Internship & Exp. Job Recruitment (22 Positions)

Kiyix Recruitment Hub Graduate & Exp. Job Recruitment (9 Positions)

Sophia ERP Limited (SEL) Internship & Exp. Job Recruitment (3 Positions)

Alkem Nigeria Limited Job Recruitment (5 Positions)

Dangote Industries Limited Job Recruitment (38 Positions)

Solidarites International (SI) Job Recruitment (5 Positions)

Elevare Human Solutions Limited Job Recruitment (5 Positions)

DTECH Centrix Plus Limited Job Recruitment (5 Positions)

Zhongxin Network Technology Company Limited Job Recruitment (7 Positions)

Brit Properties Nigeria Limited Job Recruitment (3 Positions)

Gbenga Badejo and Co. Job Recruitment (3 Positions)

J-Hope Workforce & Lifestyle Solutions Limited Job Recruitment (7 Positions)

SIMS Nigeria Limited Trainee & Exp. Job Recruitment (7 Positions)

UnoCasa Consulting Internship & Exp. Job Recruitment (10 Positions)

Human Resource Business Partners (HRBP) Limited Job Recruitment (3 Positions)

Hyatt Regency Job Recruitment (5 Positions)

DKT International Nigeria Job Recruitment (3 Positions)

Toasties Limited Job Recruitment (4 Positions)

Petmam Ventures Limited Job Recruitment (3 Positions)

Emerald Zone Business Support Services Job Recruitment (3 Positions)

JMG Limited Job Recruitment (9 Positions)

Talenture Group Graduate, Internship & Exp. Job Recruitment (3 Positions)

Beckley Consulting Limited Graduate & Exp. Job Recruitment (4 Positions)

Lextorah School of Language Job Recruitment (4 Positions)

Secom Limited Job Recruitment (10 Positions)

Talent Sync Services Job Recruitment (6 Positions)

Industrial and Medical Gases Nigeria Plc Job Recruitment (3 Positions)

President Paints Nigeria Limited Job Recruitment (4 Positions)

Open Access Consulting Limited Graduate & Exp. Job Recruitment (5 Positions)

Greywood Hotels and Apartments Job Recruitment (16 Positions)

Blossom Prince Abuja Job Recruitment (11 Positions)

SolarCentric Technologies Graduate Internship & Exp. Job Recruitment (5 Positions)

Jubaili Agrotec Limited Job Recruitment (4 Positions)

Talentforge Solutions Limited Job Recruitment (5 Positions)

Zotmann International Limited (ZIL) Job Recruitment (5 Positions)

Confederated Facilitators Limited (CFL Group) Job Recruitment (7 Positions)

Sycamore-ng (SISL) Internship & Exp. Job Recruitment (3 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (6 Positions)

Elizabeth Maddeux Limited Job Recruitment (17 Positions)

Goonite (NG) Hygiene Product FZE Job Recruitment (3 Positions)

Alliance Consulting & Digital Solutions Limited Job Recruitment (4 Positions)

Castel Resources Consultancy Limited Job Recruitment (3 Positions)

OneVERIFY Limited Job Recruitment (3 Positions)

Thursmay Educational Services Limited Job Recruitment (3 Positions)

ABNL Limited Job Recruitment (3 Positions)

Tybtitx Services International Limited Job Recruitment (3 Positions)

Steam Broadcasting and Communications Limited Job Recruitment (3 Positions)

MSI Nigeria Reproductive Choices Job Recruitment (7 Positions)

MTN Nigeria Job Recruitment (15 Positions)

TeKnowledge Job Recruitment (3 Positions)


Guest Service Agent at a Leading Hospitality Company - Tivana Workforce

Posted on Mon 23rd Dec, 2024 - hotnigerianjobs.com --- (0 comments)


Tivana Workforce - Our client, a leading Hospitality brand in Nigeria, is recruiting to fill the position below:

Job Title: Guest Service Agent

Location: Abuja (FCT)
Employment Type: Full-time

Job Purpose

  • The Guest Service Agent's role is to ensure that the guests receive the highest level of service from the moment of reservation till check-out.

Main Duties and Responsibilities

  • To optimize the utilization of the Property Management System of the hotel (IDS Next, Vision) and to provide training to all Front Office employees.
  • Abide by the Front Office Operations Manual
  • Abide and ensure all guests are registered on the loyalty program through Rate Tiger.
  • Follow the established reservation guidelines.
  • Ensure superior guest satisfaction by encouraging guests to review the hotel on Trip Advisor and Guest RevU / Kepsla.
  • To ensure that KPIs are met completely and on time.
  • Ensure compliance with all health, safety, environmental and legislative requirements (HSE). An HSE booklet will be given to you.
  • Attend to any other duties as may be assigned by management.

Reservation - Follow the procedures below:

  • Fill up the Reservation Slip Form with all the necessary information.
  • Print email and LPOs.
  • Input all details in IDS Next
  • Generate confirmation letter through IDS Next and send to guest or booker.
  • File all printed documents accordingly and send out the next day arrival documents to the Front Desk

Check-in - Follow the procedures below:

  • All rooms are allocated before arrival and guests’ requests and preferences are taken into consideration.
  • Print arrivals list and pre-filled registration cards.
  • Welcome, guests as per the hotel’s Standards, request for the guest ID and present the registration card for the guest’s signature.
  • Check, process payment and issue system-generated receipts for guest account booking without payment.
  • Check-in the guest in IDS Next and activate the room key card.
  • Conduct follow-up calls to ascertain the comfort of the guest.

Express Checkout - Follow the procedures below:

  • Inform all guests upon arrival that express check-out is available.
  • Process all outstanding guest bills for payment prior to checkout.
  • Email a copy of the zero-balance invoice to the guest’s email address.
  • Deliver a zero-balance invoice and a farewell note signed by the General Manager to the guest room prior to departure.

Qualifications

  • Interested candidates should possess a Bachelor's Degree with 2-3 years experience.

Application Closing Date
15th January, 2025.

Sorry, this listing is no longer open.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *