Front Desk Officer at TAICORP Group

TAI Group is a leading Nigerian conglomerate excelling in Energy, Telecoms, and Tech sectors, driving strategic investments and innovations shaping Nigeria's growth.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Job Description

• The Front Desk Officer serves as the first point of contact for visitors, clients, and employees.
• They are responsible for managing front office operations, including welcoming guests, answering calls, managing inquiries, and providing administrative support to ensure smooth office operations.

Job Responsibilities
Reception Management:

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls to appropriate departments or individuals.
• Manage the visitor log book, issue visitor passes, and ensure security procedures are followed.
• Respond promptly to inquiries via phone, email, or in person.

Administrative Support:

• Manage the front desk area, ensuring it is tidy, organized, and presentable at all times.
• Assist with scheduling meetings, managing calendars, and booking appointments.
• Sort, distribute, and manage incoming and outgoing mail, packages, and correspondence.
• Assist in basic data entry, record keeping, and filing of documents.
• Support the administrative team with clerical tasks as required.

Coordination and Communication:

• Act as a liaison between departments and ensure effective internal and external communication.
• Provide accurate information to visitors, clients, and employees regarding company policies, services, and general inquiries.
• Coordinate office supplies inventory and place orders as needed.

Office Management:

• Ensure the reception area and meeting rooms are well-maintained and equipped.
• Assist in organizing staff events, meetings, or workshops when required.
• Monitor office equipment (e.g., printers, phones) and report issues for maintenance.

Qualifications

• Minimum of a High National Diploma or Bachelor’s degree in Business Administration, Office Management, or related field is an added advantage.
• At least 1 - 2 years of experience in a front desk, receptionist, or administrative role.
• Experience in customer-facing roles is highly desirable.
• Excellent organizational, time management, and problem-solving skills.
• Strong communication skills, both verbal and written, with the ability to interact effectively with individuals at all levels.
• Proficiency in Microsoft Office suite and other relevant software.
• Ability to handle multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

Salary
N100,000 Monthly.

Application Closing Date
6th January, 2025.