Independent Zoho Expert - Systems and Process Optimization Specialist at Vitalvida Limited

Vitalvida is an innovative e-commerce business striving to redefine customer experiences through efficient systems and processes.

We are recruiting to fill the position below:

Job Title: Independent Zoho Expert - Systems and Process Optimization Specialist

Location: Yaba, Lagos
Employment Type: Contract (On-site)

Job Summary

• We are looking for an experienced and skilled Zoho Expert to design, configure, and optimize a fully integrated Zoho One ERP ecosystem tailored to our operations.
• Are you an expert in Zoho One implementation? Ready to lead a critical project that will transform how businesses operate? We are seeking a skilled Zoho One ERP Expert to design and implement an efficient, automated system that integrates seamlessly across all functions.
• This is your opportunity to make a lasting impact by driving operational excellence and building scalable solutions.

Why This Role Matters

• We’re on a mission to streamline and scale our operations to support orders per month. By leveraging Zoho One, you’ll enable us to reduce errors, automate workflows, and create a robust system that aligns with our roadmap for growth.
• You’ll be at the heart of this transformation, helping us optimize inventory, sales, marketing, and customer support - all while improving fraud prevention and decision-making through analytics.

What Success Looks Like (Outcomes)
As our Zoho One ERP Expert, you will:

• Successfully migrate and set up Zoho One ERP within the project timeline.
• Design workflows and automation that reduce operational errors by at least 90%.
• Deliver a fully functional system that integrates across all business functions, enabling data-driven decisions.

Key Responsibilities

• Configure Zoho CRM, Inventory, Books, Marketing Automation, Analytics, and Desk to meet business needs.
• Develop and implement fraud prevention measures and ensure data integrity.
• Set up automation workflows to optimize inventory, payment reconciliation, and customer engagement.
• Train team members to use Zoho One effectively, ensuring smooth adoption.
• Create real-time dashboards and reports to track performance and key metrics.

What We’re Looking For (Competencies)

• Bachelor’s Degree or HND in a relevant field with 2 - 3 years of experience.
• Technical Expertise: Proven experience in implementing and configuring Zoho One modules.
• Problem-Solving Skills: Ability to design efficient workflows and troubleshoot complex system issues.
• Communication Skills: Strong ability to train and guide non-technical team members on Zoho One tools.

Why You Should Join Us

• Professional Growth: Work on a high-impact project that will showcase your expertise in system implementation.
• Ownership & Leadership: Lead the entire ERP implementation process and collaborate with a passionate team.
• Future Opportunities: Potential for ongoing collaboration post-project to optimize and scale the system further.

Application Closing Date
30th January, 2025.