Cashier at La Campagne Tropicana Beach Resort

At La Campagne Tropicana Beach Resort, we pride ourselves on delivering exceptional experiences in the hospitality industry. Our commitment to excellence and innovation has positioned us as a leader in the market. We seek a dedicated and experienced Senior Accountant to join our dynamic team and contribute to our continued success.

We are recruiting to fill the position below:

Job Title: Cashier

Location: Ibeju Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are currently seeking a friendly, efficient, and detail-oriented Cashier to join our team. As a Cashier, you will play an important role in providing exceptional service and ensuring a seamless check-out experience for our guests. If you are passionate about customer service and enjoy working in a beautiful, resort setting, we encourage you to apply!

Job Responsibilities
Guest Transactions:

• Accurately process guest payments for resort services, including room stays, dining, spa services, excursions, and retail purchases.
• Handle cash, credit/debit card payments, and other forms of payment efficiently.
• Provide guests with receipts, process refunds, and manage guest account charges.

Customer Service:

• Greet guests warmly and assist with their payment inquiries.
• Address any concerns or issues regarding billing, transactions, or charges.
• Provide recommendations for resort services or amenities based on guest needs and preferences.

Resort Billing Management:

• Maintain accurate records of guest transactions, ensuring all charges are properly logged into the system.
• Review guest folios to ensure all charges are correctly applied, and resolve any discrepancies.
• Assist guests with checking out by explaining charges and offering assistance with additional services.

Collaborate with Resort Departments:

• Work closely with other resort departments such as the front desk, restaurant, spa, and housekeeping to ensure smooth communication and accurate billing.
• Assist with tracking payments for special packages, promotions, or group reservations.

Requirements
Education & Experience:

• High school diploma or equivalent required.
• Previous cashier, retail, or hospitality experience is preferred, but not required.
• Experience in a resort or hotel setting is a plus.

Skills & Competencies:

• Excellent customer service and communication skills.
• Strong attention to detail with the ability to handle multiple tasks at once.
• Proficiency with point-of-sale (POS) systems and basic math for accurate cash handling.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Comfortable handling cash and performing financial transactions.

Personal Traits:

• Friendly, approachable, and guest-oriented attitude.
• Ability to maintain a calm and positive demeanor in busy or challenging situations.
• Strong work ethic and reliable team player.

Benefits

• Opportunities for career growth and advancement within the resort.

Application Closing Date
17th January, 2025.