Sales Assistant at Tybitx Services International Limited

Welcome to Tybitx Services, Nigeria’s Leading HR and Management Consulting Firm. At Tybitx, we provide HR professional services rooted in Transition Management, empowering companies to achieve their goals through innovative strategies that bring incomparable results. At Tybitx, we ensure that we are always ahead of the curve, discovering optimal solutions through our passion for continuous learning. Every service offered is a product of our free-thinking mindset, ensuring dynamic decision-making and alignment with the strategic vision of our clients, giving clients exactly what they need to succeed.

Our commitment to excellence ensures that talent goals must be attained by organizations, yielding growth and profitability for our clients. We leverage our expertise and experience to enable organizations to unlock their full potential and thrive in today’s ever-changing competitive landscape.

We are recruiting to fill the position below:

Job Title: Sales Assistant

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities
Customer Service:

• Greet customers, take orders, and provide information on food and drink offerings.
• Serve eat-in orders using approved crockery and utensils or package take-out orders appropriately.
• Deliver best-in-class customer service and resolve customer inquiries or complaints promptly.

Sales Operations:

• Process customer payments via the cash register or POS system and issue receipts.
• Inform customers about promotions and upsell café products effectively.
• Prepare daily sales reports and participate in cash register closeout processes.

Food Health & Safety:

• Maintain a clean and tidy service area and kitchen, adhering to health and safety guidelines.
• Remove waste promptly and ensure compliance with food hygiene standards.

Stock Management:

• Portion food items as per laid-down procedures.
• Assist with receiving deliveries and maintaining accurate stock records.

Store Operations:

• Execute daily store opening and closing procedures in line with company guidelines.

Job Requirements
Education & Experience:

• SS3 Pass Certificate or Ordinary National Diploma (OND) from an accredited institution.
• Minimum of 3 years of experience in food service, hospitality, marketing, sales, or customer service.

Skills & Competencies:

• Excellent customer service and interpersonal skills.
• Strong communication skills and ability to work in a team environment.
• Knowledge of sales standards and customer service routines.
• Basic understanding of food hygiene and health & safety standards.

Attention to detail, numeracy, and literacy skills.

• Ability to remain calm in stressful situations.
• Proficiency with computer systems and software used in retail operations.

Application Closing Date
10th January, 2025.