ICT Assistant Manager at Coleman Wires and Cables

Coleman Technical Industries Limited also known as Coleman Wires and Cables, is a leading Nigerian manufacturer of electrical wires and cables. Establshed in 1975, the company specializes in the production of a wide range of cables designed to meet international standards. Our products serve diverse industries such as power generation, telecommunications, construction, and oil and gass. The largest cables manufacturerin West Africa.

We are recruiting to fill the position below:

Job Title: ICT Assistant Manager

Job ID: CTIL/HR/JD/01/022
Location: Arepo, Ogun
Employment Type: Full-time
Report to: ICT Manager
Unit: ICT

Purpose of the Job (Brief)

• To oversee the implementation, maintenance, and optimization of IT systems and networks to support the organization’s business objectives.

Key Result Area
IT Infrastructure Management:

• Network Infrastructure
• System Administration
• Hardware and Software.

IT Security:

• Cybersecurity
• Data Protection
• Incident Response.

IT Service Delivery:

• User Support
• Application Support.

IT Project Management:

• Project Planning and Execution
• Project Management
• Vendor Management.

Budget Management:

• Budget Planning
• Cost Control
• Financial Reporting.

Vendor Management:

• Selecting and managing IT vendors’ performance and resolving issues.
• Negotiating contracts and service level agreement.
• Monitoring vendors performance and solving issues.

Key Activities

• Planning, designing, and implementing IT Infrastructure (networks, serves, storage).
• Monitoring and maintaining IT infrastructure to ensure optimal performance and reliability.
• Troubleshooting technical issues.
• Developing and implementing IT security policies and procedures.
• Conducting regular security audits and vulnerability assessments.
• Implementing security measures like firewall, antivirus software, and intrusion detection systems.
• Responding to security incidents and breaches.
• Providing technical support to users (e.g. help desk, remote support).
• Managing IT service delivery processes and SLAs.
• Deploying and configuring new IT systems and applications.
• Training and educating users on IT systems and applications.
• Planning and managing IT projects, including budgeting, scheduling, and resource allocation.
• Leading project teams and coordinating with stakeholders.
• Monitoring project success and identifying lessons learned.
• Developing and managing the IT budget.
• Tracking the IT vendors and service providers.
• Negotiating contracts with IT vendors and service providers.
• Preparing financial reports on IT spending.

Other Requirements:

• Perform any other duties assigned.

Educational Qualifications & Work Experience

• First degree in Computer Science, Information Technology, or related field is required.
• A Master’s degree in Information Technology, Business Administration with a technology focus, or a relevant field can be advantageous, especially for senior-level positions.
• Certifications such as CompTIA A+, Network+, Security+, or Cisco CCNA can enhance credibility and expertise.
• At least 3 years of progressive experience in strategy, consulting, or a related field.
• Proven experience leading teams and managing IT projects.
• Strong technical skill, including knowledge of hardware, software, networking, and cybersecurity.
• Ability to identify and resolve technical issues.
• Excellent communication skills to interact with both technical and non-technical staff.
• Ability to plan, execute, and manage IT projects.
• Applicants should be between 25 - 30 years,

Skills:
Core / Technical:
Network Infrastructure:

• Network Protocols
• Network Devices
• Network Security
• Network Troubleshooting.

System Administration:

• Server Administration
• Operating Systems
• Database Administration
• Scripting and Automation.

Cybersecurity:

• Security Best Practices
• Threat Analysis
• Incident Response.

Cloud Computing:

• Cloud Platforms
• Cloud Services
• Cloud Mitigation.

IT Service Management:

• ITIL Framework
• Service Desk Management
• Problem Management.

Behavioral Activities:
Leadership and Team Management:

• Team Building
• Mentorship
• Performance Management
• Talent Development.

IT Strategy:
Strategic Thinking and Planning:

• IT Strategy
• Budget and Planning
• Risk Management
• Future Planning.

Communication and Interpersonal Skills:

• Effective Communication
• Interpersonal Skill
• Conflict Resolution
• Presentation Skills.

Problem-Solving and Decision-Making:

• Problem Solving
• Decision Making
• Critical Thinking
• Continuous Improvement.

Application Closing Date
30th January, 2025.