Business Operations Manager at RS Hunter Limited

At RS Hunter we believe our clients have the resources, what we do is to galvanize, advice and, partner with our clients to understand the peculiarities of their businesses and then find the best solutions and best HR strategies that work.

Our starting objective is to focus on small business and while providing support to larger organizations in the areas of recruitment and executive selection.

We are recruiting to fill the below position:

Job Title: Business Operations Manager

Location: Port Harcourt
Job Type: Full time

Job Purpose

• To ensure total client satisfaction through the effective coordination of all the processes that are involved in the supply chain management and logistics process within the branch.
• He/ She must be aware of any outside influences that may affect the business processes such as legislation and policies.

Duties and Responsibilities

• Develop and maintain relationship with customers
• Liaise and negotiate with customers
• Conduct surveys of consignment at client’s site
• Ensure clients contract requirements are understood and utilized to meet business expectations
• Develop business by gaining new contracts, analyze logistical problems and produce new solutions
• Ensure that consignments are moved safely and in a timely manner utilizing appropriate equipment and tools
• Maximize profitability through efficient customer service, effective and prompt communication and follow-up on all customer transactions
• Resolve or escalate issues affecting the customer, staff, or senior management
• Continually try to improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures
• Document and report monthly orders received/ shipped/ delivered
• Ensure accurate record preparation and keeping of all operational documents
• Ensure strict adherence to the Standard Operating Procedure of the branch
• Track transportation costs for relocation orders and vans and draws plans to reduce them accordingly
• Work with management to develop a business plan and goals for the branch
• Ensure safety methods, practices and programs are implemented and maintained
• Develop cost reduction plans and supervises action on them
• Allocate and manage staff resources based upon changing needs

Knowledge Skills / Attributes Required:

• Bachelor's degree or equivalent
• Experienced Manager with proven Operational and Commercial success with a reputable Logistics and Supply Chain Management Company
• Good negotiation Skill
• Possess a good understanding of Microsoft Suite
• Excellent communication skills are essential

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected]