Front Desk Executive at Brainshare Technologies & Services Nigeria Limited

Brainshare Technologies & Services Nigeria Limited is a Telecom services provider. We are a provider of internet services and other value added services through fiber optic infrastructures.

We are recruiting to fill the position below:

Job Title: Front Desk Executive

Location: Lagos
Employment Type: Full-time

Key Responsibilities
Reception Duties:

• Greet visitors and clients, ensuring they are welcomed and guided appropriately.
• Answer and direct phone calls in a professional and timely manner.
• Schedule appointments and meetings, ensuring meeting rooms are prepared in advance.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, organized, and professional front desk area.

Administrative Support:

• Assist in managing office supplies and inventory, ensuring restocking when necessary.
• Perform basic clerical tasks such as filing, data entry, and maintaining records.
• Coordinate office activities and events as directed by the office manager or HR.

Customer Service:

• Provide information and assistance to employees, visitors, and clients, offering superior customer service.
• Handle inquiries and complaints efficiently, ensuring resolution or escalation to appropriate personnel.

Security & Safety:

• Monitor security systems (if applicable) and manage visitor logs.
• Ensure that only authorized personnel are granted access to the office building.
• Maintain confidentiality and handle sensitive information with discretion.

Support to Other Departments:

• Assist in organizing travel arrangements and accommodation for executives or employees.
• Provide support to HR and admin teams for onboarding, documentation, or events.

Collaboration:

• Work closely with colleagues in different departments to ensure smooth communication and office operation.
• Take on special projects or tasks as assigned by the office manager.

Required Skills & Qualifications

• Bachelor's Degree; additional qualification in Office Administration or related fields is a plus.
• Proven experience as a front desk executive, receptionist, or in a customer service role.
• Must not be more than 30 years of age
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and office equipment (phones, printers, etc.).
• Ability to maintain a professional demeanor at all times.
• Detail-oriented and able to work independently or as part of a team.

Application Closing Date
16th January, 2025.