Business Development and Client Relations Manager at WootLab Innovations

Wootlab Innovations is a fast-growing software development and technology training company focused on empowering individuals and businesses in Africa. We provide comprehensive training programs and cutting-edge software solutions to drive innovation and growth in the technology sector.

We are recruiting to fill the position below:

Job Title: Business Development and Client Relations Manager

Location: Maitama, Abuja (FCT)
Employment Type: Full-time

Job Summary

• As the Business Development and Client Relations Manager, you will play a key role in driving  the company’s growth by identifying new business opportunities, sourcing global clients, and building long-term relationships.
• You will act as a liaison between clients and our software development team, ensuring their needs are understood and met effectively.

Key Responsibilities
Client Acquisition:

• Research and identify potential clients and business opportunities globally.
• Develop and execute strategies to source and secure clients in need of software development and talent outsourcing services.
• Conduct market research to understand client industries and trends.

Client Relations Management:

• Serve as the primary point of contact for clients, understanding their project requirements and ensuring clear communication.
• Work closely with the software development team to align project deliverables with client expectations.
• Provide regular updates to clients regarding project progress and address concerns promptly.

Proposal Development and Negotiation:

• Create and deliver compelling proposals, presentations, and pitches tailored to client needs.
• Negotiate contracts and agreements to secure profitable and mutually beneficial partnerships.

Networking and Branding:

• Represent the company at industry events, conferences, and networking opportunities to promote services.
• Develop strategic partnerships and alliances to increase brand visibility.

Reporting and Strategy:

• Maintain records of client interactions, deals, and project outcomes.
• Provide insights and recommendations to improve business development strategies based on client feedback and market trends.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or a related field (or equivalent experience).
• 3+ years proven experience in business development, sales, or client relations, preferably in the tech or software industry.
• Strong understanding of software development and IT outsourcing services.
• Excellent interpersonal, negotiation, and communication skills.
• Ability to work independently, manage multiple clients, and meet deadlines.
• Familiarity with CRM tools and sales tracking software.
• A global mindset with the ability to work across cultures and time zones.

Application Closing Date
21st January, 2025.