Account Relationship Officer at Zhuli Recruiters (7 Openings)

Zhuli Recruiters, a recruitment firm that is commited to serving start ups companies is recruiting suitable candidates to fill the position below:

Job Title: Account Relationship Officer

Locations: Abuja (FCT), Cross River, Kwara, Lagos, Osun, Oyo, and Rivers
Employment Type: Full-time

Job Objective

• Help customers maximize their money, make informed decisions, and meet their financial goals.
• Serve as the go-to resource for account advice and customer support, handling inquiries via phone, face-to-face interactions, and offering financial solutions.

Duties & Responsibilities

• Adhere to credit policies and processes.
• Book new deposits and process rollovers within 24 hours.
• Open new accounts and follow up on outstanding documentation.
• Handle customer requests (cheques, cash deposits, drafts, and transactions).
• Update daily records for deposits, accounts, and FX transactions.
• Prepare marketing reports and share potential business opportunities with management.
• Support branch marketing strategies to increase market share.
• Respond promptly to internal memos/emails and ensure strong teamwork and integrity.
• Perform additional duties as assigned by the supervisor.

Key Performance Indicators

• Deposit volume growth.
• Market share expansion.
• Quality and timeliness of risk assessments, credit decisions, and documentation.
• Customer satisfaction and complaint resolution.

Qualifications

• Candidates should possess a Bachelor's Degree in Social Sciences / Humanities or HND with a Master’s Degree.
• Must have 3 - 5 years of financial sector experience.

Application Closing Date
6th March, 2025.