Logistics Assistant (CBT) at the United Nations World Food Programme (WFP)

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

We are recruiting to fill the position below:

Job Title: Logistics Assistant (CBT)

Ref: JR109103
Location: Maiduguri, Borno
Employment Type: Full Time

Job Purpose

• To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Accountabilities (not all-inclusive, nor exhaustive)

• Retailer Management: full Participation during the assessment, selection , onboarding, performance monitoring, and compliance of Cash Based Transfers (CBT) Retailers
• Ensure Reconciliation & Payments are completed in timely manner by Certifying invoices, coordinate settlements, and ensure timely payments using WFP system
• Ensure required actions are taken for issue Resolution by addressing retailer complaints and operational challenges effectively
• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
• Support timely ordering and delivery of commodities and supplies to authorized partners and destinations.
• Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
• Contribute to budget preparation, monitoring, and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
• Assist in management of commodity accounting data quality and integrity.
• Support operational pipeline analyses, assessments, and operational planning for all delivery modalities.
• Process documentation for execution of logistics operations (e.g., customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
• Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
•  Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

Standard Minimum Academic Qualifications

• Education: Completion of a first degree in Transport Economics, Supply Chain, Logistics, Engineering, Business Management or other related field.
• Experience: Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Desired Experiences for Entry Into The Role:

• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience analyzing data (on commodities, funds, etc.) and drafting reports.
• Experience in measuring service providers’ performance against set KPIs.
• Experience in assisting the preparation of contract documentation.
• Experience in providing technical business support in corporate systems.

Language:

• General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

More About You:

• You are a detail-oriented and proactive individual with a strong understanding of logistics operations and supply chain management.
• You thrive in fast-paced environments and are adept at problem-solving.
• Your ability to communicate effectively with diverse teams ensures smooth coordination and execution of logistics activities.

You possess:

• Organizational Skills: Exceptional ability to manage multiple tasks and priorities efficiently.
• Technical Proficiency: Familiarity with logistics software and tools, with a willingness to learn new technologies.
• Team Collaboration: Experience working collaboratively in multi-disciplinary teams, contributing positively to group dynamics.
• Cultural Sensitivity: An understanding of and respect for diverse cultural backgrounds, fostering an inclusive workplace.
• Adaptability: Flexibility to adjust to changing priorities and environments, demonstrating resilience in challenging situations.
• Your commitment to the United Nations' values and goals aligns with a passion for supporting humanitarian efforts and operational excellence.

Additional / Nice To Have:

• UN Values: A strong commitment to the principles and values of the United Nations, including integrity, professionalism, and respect for diversity.
• UN experience.

Application Closing Date
23rd January, 2025; 23:59-GMT+01:00 West Africa Standard Time.