Head, Diaspora Banking at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Head, Diaspora Banking

Job Identification: 802
Location: Lagos
Job type: Full-time

Duties & Responsibilities

• Act as the Liaison between the Diaspora customers and the bank to ensure growth of the business value chains and profitability in addition to maximizing the Bank’s revenue.
• Develop and implement targted business development strategies by anticipating developments, trends and opportunities within the diaspora banking business.
• Drive market share expansion of the expartriate banking business through product channeling and value creation. Work with product managers to ensure customers’ feedback is considered in all new products and changes done to existing products.
• Actively participate in the development of budgets and target as they relate the diaspora and expatriate business and ensure achievement of monthly and annual targets.
• Develop marketing and sales plan to achieve target for the department.
• Develop and Retain Key Customer Relationships In the diaspora and promote the FirstDiaspora Brand.
• Drive the team’s product sales and performance (supervise marketing calls/road shows locally and internationally to drive business) and provide strategic direction focused on the continued growth and development of the banks presence and relationships.
• Provide overall recommendations and performance reports to Senior management with regards to Products, Services, Processes and procedures that relate to Diaspora Banking business.

Job Requirements
Educational Requirement:

• Bachelor’s Degree in Business Administration or any other equivalent and relevant qualification from an accredited institution.
• MBA or M.Sc. is an added advantage.

Experience:

• Minimum experience – Minimum of 10 years working experience in Retail Banking/Commercial Banking SBU
• Prior Good understanding of financial products and business principles related to banking.
• Training in Customer Profiling

Key Competency Requirements
Knowledge:

• Product/Service Knowledge
• Business Administration Dynamics
• Banking Structure, Policies and Procedure
• Strong knowledge of Compliance and regulatory policies.
• Marketing And Networking
• Industry Knowledge
• Banking Operations
• Negotiation Skills
• Knowledge of regulatory environment.

Skill / Competencies:

• Sound Managerial and Leadership Skills
• IT and Computer Skills with Proficiency in Microsoft Word, Excel and PowerPoint
• Excellent Communication Skill (Written & Oral)
• Attention to Details
• Reasoning And Analytical Skills
• Portfolio Management
• Credit Assessment and Structuring
• Marketing/Sales
• Business/Product Development
• Customer Relationship Management
• Data Gathering & Analysis
• Budget Planning and Control
• Financial Analysis
• Business/Operational Strategy.

Application Closing Date
27th January, 2025; 01:09 PM.