Network Operations Center (NOC) Manager at Aldreda Fields Limited (AFL Networks)

AFL Networks (Aldreda Fields Limited) is a leading provider of advanced fiber optic solutions, specializing in the build-out of core and distribution networks, last-mile connectivity, FTTx, and Layer 2 services. Our operations are supported by dedicated teams in fiber implementation, NOC provisioning, sales, and marketing. We are committed to network expansion, product development, and achieving significant sales growth.

We are recruiting to fill the position below:

Job Title: Network Operations Center (NOC) Manager

Location: Lekki, Lagos

Job Summary

• We seek a highly skilled and experienced Network Operations Center (NOC) Manager to oversee our NOC operations.
• The ideal candidate will have a strong background in network operations, service provisioning, and team management.
• This role requires excellent leadership, technical, and organizational skills to ensure the efficient monitoring and management of our network infrastructure.

Key Responsibilities

• Team Leadership: Lead and manage the NOC team, ensuring effective coordination and communication among team members.
• Service Provisioning: Oversee the provisioning of services, including fiber build test acceptance, network monitoring of fiber, Layer 2 services, and virtual machine services.
• Network Monitoring: Ensure continuous monitoring of the network infrastructure, including multiple Mini Data Center Points of Presence (PoPs) and Colocation PoPs for connectivity and power.
• Incident Management: Manage and resolve network incidents promptly to minimize downtime and ensure service continuity.
• Performance Monitoring: Track and report on network performance, identifying areas for improvement and implementing necessary changes.
• Process Improvement: Develop and implement best practices and standard operating procedures to enhance NOC operations.
• Stakeholder Collaboration: Work closely with other teams, including the fiber implementation team and commercial team, to ensure seamless service delivery.
• Training and Development: Provide training and development opportunities for NOC team members to enhance their skills and knowledge.
• System Configuration: Configure system hardware and manage system backups to ensure network reliability and security.
• Troubleshooting: Diagnose and resolve network issues with minimal downtime, utilizing advanced troubleshooting skills.
• Documentation: Track and document network issues, compile incident reports, and respond to user requests, providing network training as needed.

Job Qualifications

• Interested candidates should possess a Bachelor`s Degree in any relevant field with 7-10 years work experience.

Application Closing Date
7th February, 2025.