Client Personnel at a Dynamic Educational Consultancy Firm - ThePush Consulting

ThePush Consulting - Our client, a dynamic educational consultancy firm, is recruiting to fill the position below:

Job Title: Client Personnel

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a Client Personnel to join our team. This role focuses on building and maintaining strong client relationships, ensuring exceptional service delivery, and supporting clients in achieving their goals.
• If you are a proactive and detail-oriented professional with excellent interpersonal skills, we invite you to explore this exciting opportunity

Responsibilities
Client Relationship Management:

• Support the development and execution of strategies to engage and maintain strong client relationships.
• Act as a point of contact for clients, ensuring their needs are understood and addressed effectively.
• Assist in client onboarding, providing guidance and support throughout the process.

Communication and Engagement Support:

• Assist in creating and implementing client-focused communication plans for initiatives, events, and campaigns.
• Monitor and compile client feedback to evaluate and improve engagement strategies.
• Support in crafting clear and tailored communication materials for clients.

Project Support and Coordination:

• Collaborate with internal teams to ensure client projects align with timelines, budgets, and expectations.
• Track and report on the progress of client-related projects, providing updates and insights to stakeholders.
• Help collect and organize performance metrics to optimize client services.

Content and Presentation Management:

• Assist in preparing client presentations, reports, and other materials.
• Ensure all content shared with clients is consistent, accurate, and aligned with branding standards.

Team Collaboration and Engagement:

• Work closely with team members to ensure smooth execution of client projects and services.
• Participate in brainstorming sessions to develop innovative solutions for client needs.

Key Requirements

• Strong interpersonal and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Proven experience (2 years) in client-facing roles or account management.
• Excellent verbal and written communication skills.
• Proficiency in CRM tools, project management software, and digital communication platforms.
• Detail-oriented with exceptional organizational and problem-solving abilities.

Salary
N150,000 - N200,000 monthly.

Application Closing Date
27th February, 2025.