Customer Service Representative at Emtill Solutions Nigeria Limited

Emtill Solutions Nigeria Limited is a fintech company with the goal of being the first point of call for our customers in terms of anything finance.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ogba, Lagos

Job Summary

• We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative.
• The ideal candidate will deliver exceptional service by addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer queries via phone, email, or chat in a professional and timely manner.
• Resolve complaints by identifying problems and offering effective solutions.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Candidates should possess a B.Sc./HND in any discipline with 0-2 years experience.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in using customer service software and tools.
• Previous experience in a customer-facing role is a plus.

Salary
N95,000 - N120,000 / Month.

Application Closing Date
27th January, 2025.