Relationship Manager, Personal / Retail Banking at Optimus Bank Limited

Optimus Bank is a digital-driven financial service platform built with a bold ambition of offering optimum banking experiences to millions of customers globally.

We are recruiting to fill the position below:

Job Title: Relationship Manager, Personal / Retail Banking

Location: Lagos
Job Type: Full time

Responsibilities

• Identify opportunities to cross-sell and upsell banking products and services
• Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
• Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
• Customer acquisition
• Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
• Developing new relationships and managing existing ones
• Daily engagement with customers for deposit mobilization
• Salary accounts acquisition
• Booking of quality loans
• POS terminal deployment and driving of collection.
• Relationship management with all customers of the Bank
• Delivery of excellent customer services to customers
• Preparation of weekly and monthly performance review documents
• Responsible for managing the team members (Account officers and DSA)

Requirements

• Bachelor's Degree in Business, Finance, or a related field
• Proven experience in commercial banking
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• In-depth knowledge of banking products and services
• Minimum of 4-5 years of experience in a similar role
• Confidence and proficiency in personal banking operations
• Proven track record of successful client relationship management
• Strong analytical and problem-solving skills.

Benefits

• Limitless Growth.
• Positive and Inclusive Work Environment.
• Tailored Rewards and Recognitions.
• Continuous learning environment.
• Health and Wellness Benefits.

Application Closing Date
Not Specified.