Head, Routing and Profitability at Smart Partners Consulting Limited (SPCL)

Smart Partners Consulting Limited - Our client is a leading provider of innovative telecom services (International Gateway, Roaming and Submarine Cable Communications). They possess the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity on demand by our end consumers, enterprise customers and the ecosystem that supports them.

They are recruiting to fill the position below:

Job Title: Head, Routing and Profitability

Location: Lagos
Employment Type: Full-time
Unit: Gateway Carrier

Job Summary

• Our client is currently recruiting highly competent and high-flying technical and commercial professionals eager to contribute to success in a dynamic and technology driven environment.
• Our client is seeking for an experienced Head Routing and Profitability capable of Leading the Pricing, Routing, market analytics, performance analysis, budget planning and forecasting for the International Voice for both Retail and wholesale Business

Responsibilities

• Develop long-term business plan, Budget & Management Reporting, and oversee the execution of financial strategy to achieve plan over time.
• Support to International Voice business (Retail and Wholesale) and Marketing.
• Support to Interconnect/Contract Review and Business Terms negotiation
• Lead Pricing and Strategy.
• Commercial Routing through the most profitable routing with commercial / quality considerations.
• Highlight, coordinate till resolution any concerns relating to fraud in the international call (IDD) and termination.
• Business planning, development, and forecasting.
• Support in gathering inputs from time to time for all internal management reporting to the Executive Management Team.
• Rate Negotiations and internal control.
• International Interconnect Project Initiation, Planning, Execution, Monitoring/Control and Closing.
• Manage the operational and fiscal activities of the department including staffing levels, budgets, and financial goals.
• Plan and develop systems and procedures to improve the operating quality and efficiency of the department.
• Ensure Carrier Relations are profitable by assisting in finding the least cost and most effective routes.
• Swap deals management.
• Reduce Termination and transmission cost to the minimum each month.
• Coordinate and implement solutions from process analysis and general department projects.
• Direct staff in the development, analysis, and preparation of reports.
• Supervise staff in accordance with company policies and procedures.
• Assist staff to resolve complex or out-of-policy operational issues.
• Liaise with Head of Operations (Gateway), Carriers Relations Unit, NOC, MIS, Domestic Market, Mobile Marketing, Legal, Billing/IS, Satellite Transmission and Finance Teams, and Regulatory.

Key Performance Indicator and Deliverables

• Increase Revenue of Gateway: Sales performance measured by actual revenues against set targets for the entire business.
• Margin Management: Increase Bottom Line figures to meet agreed targets.
• Ensure New Pricing is done on a regular basis as needed.
• Ensure Operational activities are done timely.
• Business Planning Team Management.
• Measure the percentage of milestones achieved as per the long-term business plan and budget.
• Track Revenue Growth from International Voice business.
• Pricing and Margin Optimization by ensuring profitability while maintaining competitive pricing.
• Track the reduction in termination and transmission costs as a percentage of total costs.
• Employee (Account managers) Performance and Goal Alignment.

Education, Qualification and Experience

• 12-15 years of experience, preferably in the telecommunications with a Carrier or an Operator.
• Engineer / Business Administration Qualifications.

Skills and Competencies:

• Excellent knowledge of international telecom business ideally specializing in the carrier and wholesale segment.
• Excellent knowledge of the carrier management, least cost routing and quality parameters associated with carrier routing, profitability and quality management.
• Has managed carrier routing with revenue and profit responsibility in an Operator/Carrier.

Application Closing Date
Not Specified.