Senior Associate - Knowledge Management, Communications, SBC at an Indigenous Non-profit and Non-governmental Organization

We are an indigenous non-profit and non-governmental organization with Head Office in Abuja and field offices in several locations across Nigeria. We are in the business of saving lives, making life more meaningful and productive for all Nigerians and especially for people living with; and affected by HIV. It is an organization built on strong core values, we believe strongly in commitment, innovation, inspiring leadership, and partnerships.

We are recruiting to fill the position below:

Job Title: Senior Associate - Knowledge Management, Communications, SBC

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• We are in search of innovative, creative, and self-motivated talents with outstanding skills and proven track records in the advertised position.
• A reliable individual who is committed, audacious, accountable, and passionate (females and HIV community members are strongly encouraged to apply) with strong core values to work with our highly experienced team at our Head and state offices
• A reliable executor who is flexible and can hit the ground running in aiding the organization achieve its goals as it aligns with saving lives, making life more meaningful and productive for all Nigerians and especially for the most vulnerable. If this typifies you, kindly read on:

Job Overview

• The Senior Associate will be pivotal in designing, implementing, and managing programmatic Knowledge Management (KM), Social Behavioral Change (SBC), and communications strategies across supported states and health facilities.
• The position involves supporting the documentation and dissemination of HIV care program activities, KM initiatives, SBC strategies, and communications through various channels, including social media, newsletters, and reports.
• This role requires a strong interface with state teams and stakeholders to meet programmatic goals and contribute to organizational objectives.

Key Responsibilities
Knowledge Management (KM):

• Design and implement KM strategies to ensure effective documentation, storage, and sharing of program- related knowledge, including processes, best practices, and lessons learned.
• Develop and maintain a KM system that tracks key deliverables, milestones, and program outcomes.
• Ensure that program documents, including reports, technical briefs, presentations, and manuals, are well- structured, accessible, and shared across relevant teams.
• Collaborate with state and facility teams to document and disseminate best practices and success stories, promoting continuous learning and improvement.
• Conduct regular KM audits and assessments to evaluate the effectiveness of KM initiatives, ensuring compliance with organizational objectives.

Social Behavioral Change (SBC):

• Support the development and implementation of SBC strategies aimed at promoting health-seeking behavior, particularly within the context of HIV prevention, care, and treatment programs.
• Provide technical support for designing SBC campaigns, messaging, and materials targeted at key populations, healthcare workers, and the general public.
• Work closely with state teams to identify specific behavioral challenges and develop targeted interventions to address them.
• Monitor and evaluate the impact of SBC interventions through surveys, feedback mechanisms, and program reviews, ensuring alignment with programmatic goals.

Communications:

• Develop and implement an integrated communications plan to support program visibility, stakeholder engagement, and dissemination of program achievements.
• Produce high-quality communications materials, including newsletters, annual reports, success stories, social media posts, and press releases, to highlight key program activities and outcomes.
• Manage social media platforms and online communication channels, ensuring consistent messaging and engagement with target audiences.
• Oversee the preparation of annual program reports, ensuring that all relevant data, activities, and accomplishments are accurately documented and communicated.
• Work with graphic designers, writers, and other communications professionals to create visually appealing and impactful communication products.
• Act as the primary interface between the central program team and state-level teams, ensuring alignment and feedback loops between program design and field-level implementation.
• Collaborate with program managers, technical advisors, and external stakeholders to ensure KM, SBC, and communications strategies are responsive to field realities and programmatic needs.
• Facilitate capacity-building initiatives to strengthen the KM, SBC, and communications skills of state and facility teams.
• Track progress on KM and SBC initiatives and provide regular updates to senior management and funders.
• Coordinate the collection and analysis of data related to KM and SBC activities, ensuring timely reporting to
• Key stakeholders, including donors and government partners.
• Contribute to donor reports and technical updates, highlighting key achievements, challenges, and recommendations.

Qualifications and Experience

• A Bachelor's Degree in Public Health, Communications, Social Sciences, or a related field. A Master’s degree is an added advantage.
• At least 5 years of experience in Knowledge Management, Social Behavioral Change, and communications, preferably in the health sector.
• Experience working in the field of HIV/AIDS, with a solid understanding of HIV prevention, care, and treatment programs.
• Demonstrated ability to develop and implement KM and SBC strategies in large-scale health programs.
• Proven experience in producing high-quality written materials, including reports, newsletters, and success stories.
• Proficiency in using social media platforms for professional communication and stakeholder engagement.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.

Skills and Competencies:

• Knowledge Management, analytical and reasoning skills
• High-level interpersonal and communication skills
• Ability to think strategically at a high level
• Ability to work collaboratively with internal stakeholders and external partners
• Excellent interpersonal skills with a proven ability to influence and negotiate.
• Excellent verbal and written communication skills.
• Excellent time management skills to meet tight deadlines.
• Ability to tailor messaging for different audiences.
• Strong problem-solving skills.
• Strong organizational skills with attention to detail and the ability to handle large volumes of data and documentation.
• Proficiency in MS Office, Content Management Systems (CMS), and Document Management Systems (DMS).

Application Closing Date
25th March, 2025.