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Restaurant Manager (Five Star Hotel) at a Leading Hospitality Brand - Tivana Workforce

Posted on Thu 23rd Jan, 2025 - hotnigerianjobs.com --- (0 comments)


Tivana Workforce - Our client, a leading hospitality brand, is recruiting to fill the position below:

Job Title: Restaurant Manager (Five Star Hotel)

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

  • You would be overseeing the Restaurant Operations in providing the best service for the operations of all food and beverage outlets and services in the hotel.

Responsibilities

  • To lead the F&B department to provide quality food and beverage operations as per brand standards.
  • Ensure buffet name tags are correctly labelled as per the food on display.
  • To identify customers’ needs and respond proactively to all their concerns.
  • Conduct hygiene and cleanliness inspections in food & beverage outlets on a regular basis.
  • Training for waiters and waitresses
  • Attend daily restaurant, kitchen & bar briefings.
  • Control other expenses such as: service utensils/stores cutlery, grocery and glassware losses and breakages, cleaning and stationery supplies in restaurant and bars.
  • Reduce staff pilferage.

Ensure the below are followed:

  • Ensuring the team adhere to all health and safety procedures.
  • Keeping records of all hazards and take appropriate actions.
  • Order supplies and maintain records of production.
  • Oversee the opening and closing of inventories.
  • Food is kept at a safe temperature.
  • Practice frequent hand washing and Periodic disinfection of the restaurant
  • Right disposal of food waste
  • Guest Relations – ensure a minimum of 90% guest satisfaction is always maintained.
  • To ensure that KPIs are met completely and on time.
  • Ensure compliance with all health, safety, environmental and legislative requirements (HSE).
  • Attend to any other duties as may be assigned by management.

Guest Satisfaction:

  • Conduct customer follow-up calls periodically to ensure excellent service delivery.
  • Ensure excellent service delivery in restaurants, room and night service, and banquets.
  • Encourage feedback from customers on food quality and service and achieve over 90% guest satisfaction.
  • Ensure services meet customer specifications.

Application Closing Date
15th February, 2025.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: tivanaworkforce@gmail.com using the position as the subject of the email.


  

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