Sales Ambassador - Retail Banking at a Financial Institution - Workforce Group

Workforce Group - Our client, a Financial Institution, is recruiting to fill the position below:

Job Title: Sales Ambassador - Retail Banking

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• As a Sales Ambassador, you will play a crucial role in introducing our app to potential customers, demonstrating its benefits, expanding our customer base, and converting news users to active transacting customers.

Responsibilities

• Proactively identify and engage potential customers through a multifaceted approach, including but not limited to in-person conversations, phone calls, targeted networking events, strategic online platforms, etc. 
• Develop and implement effective outreach strategies to build a robust pipeline of leads. 
• Deliver compelling and comprehensive demonstrations of the digital banking app, USSD, and other channels across the omnichannel highlighting its unique features, benefits, and value to customers. 
• Tailor presentations to address the specific needs and interests of potential users to drive engagement and interest. 
• Foster and sustain strong relationships with prospects throughout the customer journey. 
• Provide exceptional service by addressing inquiries, offering tailored solutions, and guiding users through the onboarding process.  
• Maintain ongoing support to ensure high levels of satisfaction and retention. 
• Drive sales performance by converting leads into active transacting users. 
• Utilize advanced sales techniques and tools to meet or exceed targets, ensuring successful onboarding and long-term customer acquisition. 
• Collect and analyze feedback from customers to gain insights into their experiences and needs.  
• Relay actionable feedback to the product and development team to enhance the app’s features and functionalities. 
• Monitor and document sales activities meticulously, maintaining detailed records of customer interactions and sales outcomes.  
• Prepare and present comprehensive reports on sales performance, market trends, and other relevant metrics to inform strategic decision-making. 

Requirements

• A Bachelor's Degree or equivalent is required; additional qualifications in sales or marketing are an advantage. 
• A minimum of 2 years of previous experience in sales, preferably in financial services is a plus but not required.

Skill, Knowledge and Abilities:

• Ability to work independently and within a team 
• Strong communication, negotiation, and interpersonal skills with the ability to engage and influence potential customers. 
• Comfortable using digital tools and technologies, willing to learn about the app’s features and benefits. 
• Self-motivated with a results-driven attitude and a passion for achieving sales goals. 
• Must demonstrate good organizational skills and possess a high level of resilience.  
• Must be able to display high-level customer service orientation and stress tolerance.

Salary
N125,000 Monthly. 

Application Closing Date
21st February, 2025.