Order Progressor at Uni-Medical Healthcare Limited

We are Uni-medical Healthcare Ltd Nigeria, a subsidiary of Unigloves Singapore, owned by UG Healthcare cooperation.
Unigloves is one of the largest manufacturers of disposable products for the dental, medical, nursing, hospital sectors and for the industry. Our manufacturing company is N. S. UNI- Gloves in Malaysia.
We have marketing offices in over 10 countries in the world including Nigeria, Singapore, UK, USA, Germany, China, Brazil, Australia, Canada and Japan. We supply a wide range of cross infection control products. We make and supply over 3 billion gloves annually to medical professionals, as well as specialists in the food, automotive, janitorial and care sectors.
The company’s Head Office is located at Plot B2, Block 73f. Alakoso Avenue, Amuwo Odofin Industrial Estate, Lagos with marketing offices in Abuja, Asaba, and Enugu.

We are recruiting to fill the position below:

Job Title: Order Progressor

Location: Amuwo Odofin, Lagos
Employment Type: Full-time

Purpose of the Role

• The Order Progressor is responsible for managing the entire order cycle, ensuring that customer orders are processed, tracked, and delivered on time.
• The role requires effective coordination with internal teams and external partners to maintain customer satisfaction and operational efficiency.

Key Responsibilities (but not limited to):
Order Management:

• Process and confirm customer orders accurately and promptly.
• Verify product availability and delivery timelines.
• Communicate with customers to provide order updates and resolve inquiries.

Tracking and Monitoring:

• Monitor the progress of orders through the supply chain.
• Coordinate with vendors, suppliers, and logistics partners to ensure timely dispatch and delivery.
• Address any delays or disruptions proactively and escalate issues where necessary.

Documentation and Reporting:

• Maintain accurate and up-to-date records of orders, invoices, and delivery details.
• Generate regular reports on order status and performance metrics for management.

Customer Communication:

• Act as the primary contact for customers regarding order progress and delivery.
• Provide timely and accurate responses to queries or complaints.

Collaboration and Coordination:

• Work closely with the inventory, procurement, and sales teams to ensure seamless order fulfilment.
• Identify and implement process improvements to enhance order accuracy and delivery efficiency.

Key Competencies:

• Strong leadership skills
• Decision making
• Excellent oral and written communication
• Good analytical and organizational skills
• Numeric competencies
• Strong attention to details

Skills, Education and Experience Required
Educational Qualifications

• Bachelor’s degree in Business Administration, Logistics, or a related field.

Experience

• Minimum of 2-4 years of experience in order processing or supply chain operations.

Skills, ability & knowledge:

• Proficiency in order management systems and ERP software.
• Excellent organizational and multitasking skills.
• Strong communication and problem-solving abilities.
• High attention to detail and commitment to accuracy.

Application Closing Date
7th February, 2025.