Lead, Corporate Social Responsibility at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: Lead, Corporate Social Responsibility

Job Identification: 329
Location: Lagos
Job type: Full-time

Job Description

• The Lead, Corporate Social Responsibility will be responsible for developing and executing a comprehensive Corporate Social Responsibility (CSR) strategy that aligns with the Airtel Africa Foundation’s FEED pillars—Financial Inclusion, Education, Environment, and Digital Inclusion.
• This role will also oversee the implementation of employee-driven sustainability initiatives under the Employee Volunteer Scheme.
• The role requires a visionary leader who can deliver measurable social impact while aligning CSR objectives with the overall business strategy.

Responsibilities
Corporate Social Responsibility Strategy:

• Assist in developing and implementing integrated CSR strategy that supports the Airtel Africa Foundation’s FEED (Financial Inclusion, Education, Environment, Digital Inclusion) pillars.
• Align CSR objectives with the overall divisional strategy to drive meaningful impact in targeted communities.
• Develop and Implement the Employee Volunteer Scheme activities, leveraging employee-driven sustainability initiatives to drive employee engagement.

Sustainability Planning and Execution:

• Develop and execute a long-term, sustainable plan for CSR activities that addresses the needs of targeted communities.
• Benchmark Airtel Nigeria’s CSR initiatives against industry best practices and competitor activities to ensure innovation and leadership.
• Collaborate with communities to ensure their participation and ownership in CSR project implementation.
• Develop an accepted and long-term strategic plan/set of priorities for targeted communities.

Project Management and implementation of CSR initiatives:

• Apply best practices in project management to ensure efficient and effective implementation of CSR programs.
• Establish and manage project timelines, budgets, and resource allocations to achieve strategic goals.
• Ensure CSR initiatives are executed with high quality and within defined timeframes.
• Oversee the upgrade of physical infrastructure of adopted projects.
• Liaise with relevant stakeholders (internal and external) in the procurement process for adopted in line with established procedures.
• Organize training programs where required.
• Ensure project Risk Mitigation and Reporting.

Stakeholders Engagement:

• Build and maintain strong relationships with key stakeholders, including government bodies, NGOs, community leaders, and internal teams.
• Act as a brand ambassador to represent Airtel Nigeria in external CSR forums, partnerships, and initiatives.
• Collaborate with cross-functional teams to ensure alignment between CSR and business objectives
• Serve as internal resource and external representative on CSR matters.
• Ensure compliance with National Policies 
• Act as liaison between the organization and representatives of host communities and government agencies associated with Airtel’s CSR projects and programs
• Work with HR, Internal Communications and Employee Engagement change teams to develop communications and employee involvement plans as needed.

Monitoring and Evaluation:

• Develop and implement metrics to monitor the effectiveness and impact of CSR initiatives.
• Conduct regular evaluations to ensure initiatives are achieving desired outcomes and recommend improvements as necessary.
• Provide periodic reports on CSR activities and their impact to internal and external stakeholders.
• Develop monthly and annual reports on CSR activities.
• Monitor competitor CSR activities and prepare peer review reports as required.

Others:

• Monitor Employee Philanthropy Scheme Activities and implement CSR projects within contribution
• Review project proposals, applications, respond to, and prepare recommendations to the Director Corporate Communications
• Maintain and update a centralized database of reputable non-governmental organizations (NGOs), charitable organizations, and other key development partners. 

Qualifications

• Minimum of 8–10 years of experience in Corporate Social Responsibility or related fields, with at least 3 years in a managerial role.
• A minimum of Second-Class Lower Degree in Social Sciences, Environmental Studies, or any other discipline
• A master’s degree or professional certification in CSR, Sustainability, or related disciplines is an added advantage.
• Strong understanding of CSR frameworks, including sustainability and social impact measurement.
• Excellent project management skills, including the ability to handle multiple projects simultaneously.
• Exceptional communication, presentation, and interpersonal skills.
• Proven ability to build and maintain relationships with diverse stakeholders.
• Analytical and problem-solving skills to evaluate the impact of CSR initiatives.
• A track record of developing innovative and impactful CSR programs
• Aware of social issues and trends globally and within sphere of responsibility
• Negotiation skills and commercial awareness 
• Excellent writing skills
• Team player with high personal standards and goal oriented
• Cultural sensitivity, culturally aware and adept at working across multiple geographies
• Passion for social development and sustainability.
• Strategic thinker with a results-driven mindset.
• Collaborative leader with the ability to inspire and motivate teams.
• High ethical standards and a commitment to corporate citizenship.

Application Closing Date
3rd February, 2024; 07:00