Fiber Technician at Afconrecruit Limited

Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees.

We are recruiting to fill the position below:

Job Title: Fiber Technician

Location: Lagos

Role Summary

• The Tech Team will handle the installation, maintenance, and troubleshooting of network systems within the region.
• They are critical in ensuring seamless technical service for clients within the OLT’s 20km coverage radius.

Responsibilities

• Install and maintain network infrastructure within the region, ensuring optimal coverage and performance.
• Provide on-site technical support and troubleshooting for clients experiencing connectivity issues.
• Collaborate with the Sales and CSS teams to ensure customer issues are resolved quickly and efficiently.
• Perform regular maintenance checks and upgrades to minimize downtime and ensure service reliability.
• Implement system upgrades and expansions as needed, ensuring seamless integration with existing infrastructure.

KPIs:

• Response time to technical issues from the time they are reported.
• Successful completion rate of installations and network upgrades.
• Customer satisfaction with technical services provided.
• Percentage of technical issues resolved on the first visit.

Requirements

• B.Sc / HND in any Engineering related field
• The ideal candidate must have 5-7 years experience.

Application Closing Date
Not Specified.