Waiters / Waitresses at a Newly Built and Exquisite Hotel (20 Openings)

A newly built and exquisite Hotel located in CHOBA (Uniport), Port Harcourt - Rivers State, is recruiting resourceful and experienced candidates to fill the position below:

Job Title: Waiter / Waitress

Location: Choba (Uniport), Port Harcourt, Rivers
Number of Staff: 20

Key Responsibilities

• Handles guest’s bill and invoice in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• Take food and beverage orders from guests, upselling wherever possible.
• Utilize the outlet point-of-sales system as prescribed
• Ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• Serve food and beverages according to the standards established.
• Clear tables and removes dirty dishes to the dish area.
• Complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• Follow presentation guidelines as established by the Food & Beverage Manager.
• Maintain the assigned station / section in a clean and orderly manner at all times.
• Ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate
• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Supervisor at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu
• changes, guest comments and complains.
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Qualifications / Competencies

• FSLC or OND in relevant fields with 0 - 5 years work experience.
• Experience in hospitality business for a good number of years.
• Conversant with the use of Point of Sales as we presently use EPOS.
• Understands the food menu and have the knowledge of basic restaurant set up.
• Having an understanding about variety of drinks and how the bar should be run.
• Able to do stock take and inventory by supervising other team in order to make report weekly and monthly.
• Work Experience: 2-5 years’ experience in similar position.
• A high level of personal cleanliness and a degree of physical fitness.
• Able to pay attention to details, plan your time and work well under pressure.
• Punctuality, reliable and self-motivated.
• Dependable, flexible, focus and having good initiative in doing your work.
• Provide exceptional Customer Service and requires great mathematical skills.
• Be friendly, efficient and speedy.
• Excellent communicator due to multiple tasks being carried out at the same times.
• Able to work well in a team and enjoy working with people.
• Flexibility to work evenings, weekends, and holidays as required.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.