Chief Security Officer at a Newly Built and Exquisite Hotel

A newly built and exquisite Hotel located in CHOBA (Uniport), Port Harcourt - Rivers State, is recruiting resourceful and experienced candidates to fill the position below

Job Title: Chief Security Officer

Location: Choba (Uniport), Rivers

Key Responsibilities

• As a Security Chief, you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets. Also ensuring that all hotel properties are adequately secured at all times.
• Responsible for preparing daily incident reports, requisitions and other interoffice memos and ensuring that all allegations of the crime and other incidents are investigated and properly recorded.
• Direct and coordinate the activities of all security personnel.
• Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
• Ensure the safety and security of guests, staff, visitors and contractors at all times.
• Responsible to manage all safety & security, Fire Life Safety and food hygiene risks faced by the hotel.
• Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
• Record and notify all risks, deviations from hotel safety standards and any untoward incidents.
• Track departmental safety records and document medically treated and non-treated injuries.
• Oversees and guides the efforts of the Accident Prevention Committee.
• Oversees and guides the efforts of the Fire and Safety Committee.
• Oversees first aid program for guests and employees.▪ Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
• Assign duties and schedule staff for balancing the needs of the hotel and productivity standards.
• Monitor staff activity and coach subordinate performance.
• Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.
• Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.
• Ensure compliance with all security standards and preventative measures.
• Monitor and follow proper key control guidelines in loss prevention and in the property.
• Conduct investigations and compile reports in a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
• Handles complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.
• Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/duress alarms to ensure that they are fully functional.
• Conduct regular mock fire evacuation drills as per the hotel’s emergency standards.
• Develop and advise key personnel of emergency procedures.
• Implements action plans to monitor and control risk.
• Establish crisis management and contingency planning.
• Conduct regular walk-through rounds for observing the entire hotel.
• Supervision of all Security Personnel and give clear direction on all security-related aspects.
• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
• Interview, select, review and train new security officers according to hotel standards to maintain order throughout the hotel.
• Be available 24 hours a day for genuine emergencies within the property.

Qualifications / Competencies

• A Bachelor's Degree in any field.
• Must be an ex-serviceman from the DSS or Military for minimum of 10 years.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.