Team Member - Life Claims at Phillips Outsourcing Limited

Phillips Outsourcing Limited has been in existence for over 16 years. We have a vast experience in the outsourcing business as we currently manage resources for major clients in all sectors of the Nigerian economy. In addition, our prolific manpower cuts across the 36 states in Nigeria. After successfully gaining ground in all the 36 states of the federation, we are gradually spreading our tentacles to other African Nations. We are currently registered to also do business in Ghana. Our framework is developed to fully support the businesses of our clients, ensuring continuous improvement of the outsourced services. This ultimately thrusts our clients to achieve their business objectives.

We are recruiting to fill the position below:

Job Title: Team Member - Life Claims

Location: Lagos

Responsibilities

• Responsible for receiving all non-motor claims related notification by confirming the circumstance of loss and effectiveness of cover at the time of loss
• Responsible for registering claims on the software and acknowledging claim notification within the stipulated time frame
• Confirming the premium position as the time of loss
• Following up with the Insured/Broker to ensure prompt documentation of the claim adjustment
• Responsible for forwarding the substantiated documents to Inspection and Survey Unit for adjustment.
• Following up with Inspection and Survey Unit to ensure the file is returned within the stipulated time frame
• Conveying our settlement offer and discharge voucher/repudiation to the insured/ broker
• Following up with the insured/broker to ensure the discharge voucher is executed and returned promptly settlement
• Upon receipt of the executed discharge voucher, ensure payment is made within the stipulated time frame
• Registered the payment in the settled register and send to DMS for scanning and closure.
• Ensuring all recoverable on salvage and third party (subrogation) are remitted and imputed on the software.
• Responsible for claims recoveries from coinsurers.
• Notify FINCON to confirm payment and issue receipt.
• Calculate loss ratios and send recommendation to Underwriting Unit for review of terms and conditions where necessary
• Prepare NAICOM reports for Paid and outstanding claims quarterly.

Requirements

• Minimum of a Bachelor’s Degree in Insurance / Law or a related field.
• Minimum of two (2) years relevant experience in an insurance firm
• Member of the Chartered Insurance Institute of Nigeria (CIIN), Chartered Insurance Institute (CII), Progress to Associate would be an added advantage
• Good Communications Skills
• Knowledge of insurance
• Proficient in the use of Microsoft Office.

Application Closing Date
18th February, 2025.